Guest User
January 31, 2023
Room cleanliness and maintenance was pretty crap... screen held on to the door with sticky tape, carpet very old and quite filthy, kitchen clean on the outside but all the cupboards and draws dirty inside. No tea tea towel or face washer. Coffee/tea jar had rusty lid and it was all stale inside. Linen floor in dining area and beds/linen was clean, but windows, blinds, walls, under beds all very dusty. Found an old, mouldy bra and old child's dummy from past guests under the edge of the bed when I reached down to get something I had dropped.....Bleach stains on towels..... Toasters old and stained/dirty... Fridge rusty and wobbled/tipped forward every time you open it, and they had a vase on top that nearly fell on me (lucky I caught it). Very lacking in most basic cutlery or mugs for coffee/tea.....I grew up here for 20 years and did housekeeping at two of the local resorts as my first jobs, so understand more than most the challenges of housekeeping in the tropics; the maintenance on this place has slipped well below acceptable even given those challenges. Staff were super nice but owners need to spend some money as most of the cleaning issues seemed to stem from lack of maintenance/age of the furnishings. A shame because the room sizes and beautiful location have real potential to be a great place.