Guest User
October 10, 2024
If you are vegan or have food allergies this is not the place to have your Sunday lunch. We’ve been before and they weren’t able to supply dairy free options but we were told when we book next time to let them know and they will be able to provide alternatives. This however was not the case. For the first course, the soup had dairy and there were no other options available. For the starter they had 4 options vol au vent, egg mayonaise, prawn cocktail and a slice of melon, I asked the server which was dairy free and the young lady came back and said only the melon which was literally just a small slice of melon and half a strawberry. Then the main course I ordered some meat and asked which of the sides was dairy free, the chef told me none were and just stood there looking at me not offering me any alternatives. Another chef then came out and I asked her and she said they could make up something for me. Which I thought was nice of them so mentioned the table number I was sitting at and went back to the table to wait. In the meantime the others in my party went up to queue for the main course and was in the queue probably for 15 mins, they came back with their food and started eating. By the time they had finished I still hadn’t received mine, which was now about half an hour since I ordered it. I went back up to see if there was an issue and was told they couldn’t find me. So after giving them the table number again and sitting down about 5 mins later my food came out. It was the worst plate of food I’ve ever been served in a restaurant, the meat had dried out, the only potatoes they could give me were chips (which was actually the best part of the whole meal), hard carrots that were all dried out and going white on the top and a bowl of random veg that had lost their colour due to being so overcooked. Unfortunately I had to leave most of it as it wasn’t pleasant to eat. Then for dessert, the only thing they had I could eat was a small meringue and a spoonful of coulis on top and half a strawberry. There was not one choice for me I had to take what they gave me. The whole meal was very disappointing, they didn’t have dairy free butter, milk, cream or icecream even after ringing in advance. The cost of the carvery is well over €30 but not worth it if you have food intolerances or allergies as you have to make do with what they offer which is very poor. I left hungry.