SBH Crystal Beach Hotel & Suites - Adults Only

Recently spent a week at this lovely hotel, on holiday with a couple of friends. A lot of good things to say, plus a couple of negatives. The hotel leads down to a great beach, and is near to a few shops; there's also several bus routes nearby so you can explore some of the island - Morro Jable down the coast is worth a visit. The hotel staff - particularly reception staff - are very friendly and professional; the hotel is very clean throughout; the rooms are spacious, well furnished and comfortable (although I thought the shower heads could do with an upgrade). The restaurant is well organised and the quality and quantity of food is very good. The hotel allocates all guests a specific table for dinner (there are two sittings for dinner) - I booked my trip separately to my friends, so we were allocated different tables as the hotel didn't know we were together - when we asked for a table for the three of us, it was changed immediately. On some holiday websites you may read that there is a charge for WiFi - ignore this, it's now free. WiFi didn't seem to work in the restaurant but throughout the rest of the hotel was fine, including on the beach-level terrace. The negatives: we're used to staying in 4* hotels where they have free soft drinks at dinner, with a serve-yourself dispenser for water / coke etc (pay for beer and wine). However, there are no free drinks at dinner, and no tap water available when we asked. In the UK, tap water in restaurants is becoming the norm, if requested. Here water is over 3 Euro for a small bottle (33cl) which we thought was expensive. The other negative which I've never come across in 50+ years of staying in good hotels, is that if you use a sachet of tea or coffee in your room, you're charged for it. So overall, I'd recommend the hotel and the location, but take some of your own teabags / coffee (the teabags make very weak tea!). I'm interested to know what other guests think about what I've put for my "negatives" - whether you agree or not. I would visit the hotel again in spite of my negative points.

Lovely hotel, staff where friendly and helpful. I booked a room with sea view, the view of the beach from the balcony was beautiful. Room was cleaned everyday. I booked half board, I had breakfast and evening meal. Food was really good, lots to choose from. I travel Solo at the evening meal I was put on a table with other solo guest which I was not sure about for the first few nights, as the people on my table were having conversations in German which was uncomfortable for me as I do not speak German. it would have been nice for staff to let you know before hand. I was glad that the others on the table realised and started to speak to me. Pool and bar area was lovely really peaceful and lots of sun lounges. Evening entertainment was good, when I was there one night they had a female group singing Soul and one night a male group singing Motown both were really good. Bar area is quite small so there was a few people talking when the groups where singing which spoil it for others trying to watch the groups. Overall I enjoyed my stay there it was lovely. Big thanks to all the staff especially the cleaners who keep the rooms and hotel spotless, and the Chef and kitchen staff food was excellent. Thank You.

If you want peace and quiet, this is a great place to stay. The hotel is very clean and tidy and staff are friendly. There are areas of the hotel which do appear dated but it is not a brand new hotel therefore this could be expected. Food in restaurant was good. Shops just a 2 minute walk away. Overall we had a lovely week visit and would return again without doubt.

The room was very clean and tidy if a bit dated,two large beds with a sea view (room 720).The food was good,we were above the bar but was very quiet,lovely beach,very relaxing holiday.The staff were good,it does tend to cater for the germans more than other nationalities.The wifi is not fantastic however if you sit in the lounge area it is better.The day activities were held by a german girl who spoke english,however she only asked the german speaking people if they wanted to take part. I would go back there as it was very relaxing.