caseycZ9364PH
October 30, 2023
On 10/28/2023, we arrived in Coos Bay, Oregon, to celebrate our anniversary. We pulled into the Red Lion at 1313 N Bayshore Drive, Coos Bay, Oregon 97420. We arrived around 7:30 p.m. I walked into the lobby and was greeted by a younger blond male (no name tag). He asked if we had a reservation. I said we did not. He rolled his eyes and, under his breath, asked what kind of room. I asked what was available, and as he looked it up on the computer, he said he had: single queen for $115.00 plus tax, single king for $125.00 plus tax, or two double queens for $138.00 plus tax, were the rooms available. I said we would take the single queen room for $115.00 plus tax. He asked for how many nights. I stated that we would be checking out on Sunday, 10/29/2023. He said Okay, and he input our information. He had printed out the paperwork, and I had signed and agreed to the $115.00 plus tax amount of state tax of $1.88 and occupation tax of $11.88, for a total of $128.76. He gave us two room keys and explained that a full complimentary breakfast would be available in the lobby from 6 a.m. to 10 a.m. Check out at 11 a.m. The wifi password is located on our little room key holder envelope. I had asked if there was a shuttle or taxi service in the area that we could use to go to the Mill ******. He said there might be a taxi service, but he didn't know for sure. I thanked him for helping check us in. We checked into our single-queen room #169. The room appeared to be clean upon entry. I walked into the bathroom to find hair in the toilet, along with hair on the shower walls. Mold along the bottom of the shower curtain. I am not the type of person to complain. I understand things happen or get missed. We looked past this to try to enjoy our stay and focus on our anniversary. We left the room at about 8 p.m. We returned around 10:45 p.m. Once we got back to our room, we were getting ready for bed. The pillows seemed to look fluffy; once we laid down, they went flat. I called the front desk to see if they had an extra pillow. The guy at the front desk said that the maintenance man had just left and that they do not have extra pillows. I said, Oh, okay. I would have been more than happy to have gone to the front desk to get another one. He hung up on me. Once again, I am not the type of person to complain. He may be a new worker, learning his first job, or doing something with the phone. I get it. So, we went to sleep. We had woken up at 7:30 a.m. freezing, as the heater seemed to be partially working. But it was no match for the cold draft coming from under and to the side of the front door. My girlfriend had asked me to go get her a coffee and juice from the complimentary breakfast. While she packed up our belongings to get back on the road, as we weren't going to use the shower, it was disgusting. I walked over to the lobby to get some coffee and juice. As I walked into the lobby, there was an old woman with remnants of reddish hair and glasses at the front d