Sheraton Chicago Northbrook
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Northbrook
Sheraton Chicago Northbrook
1110 Willow Rd, Northbrook, Illinois 60062, United States
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Experience the best of Chicago at the Sheraton Chicago Northbrook Hotel. Our newly renovated guest rooms and suites offer plush beds, flat-screen TVs, and high-speed Wi-Fi access. Take advantage of our complimentary shuttle to the nearby train station for easy access to all of Chicago's attractions, including the Chicago Botanical Gardens and Historic Wagner Farm. Savor innovative dishes at our refurbished Connections Restaurant, and stay active in our 24-hour fitness center and indoor heated pool. Host your next event in our upgraded event spaces with professional services. Book your stay now for thoughtful amenities and unexpected touches.Show More
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4.4/5Very Good·Great Location
Very good hotel. The service and environment are very good. Quiet and comfortable
Guest UserAll 109 Reviews
Amenities
Golf courseIndoor swimming poolGymPublic ParkingFree24-hour front deskLuggage storageBarRestaurantConference roomBusiness center
All Amenities
Surroundings
Metro: Dempster-Skokie
(12.9 km)
Airport: O'Hare International Airport
(22.3 km)
Airport: Midway International Airport
(49.4 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe King Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Towels
Wired Internet in room
Blackout curtains
Check Availability
6
King Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Towels
Wired Internet in room
Blackout curtains
Check Availability
3
Two Doubles Room
2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Executive Suite
1 King bed and 1 Sofa bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Wi-Fi in room
Stair-free main entrance
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3
Club Two Doubles Room
2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Club King Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
109 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Northbrook
Guest User
September 11, 2024
Very good hotel. The service and environment are very good. Quiet and comfortable
Original TextTranslation provided by Google
Guest User
August 4, 2024
Great hotel! Great location, surrounded by wealthy areas and close to Northwestern University.
Original TextTranslation provided by Google
Guest User
October 25, 2023
The hotel is located in a safe area of Chicago, surrounded by Jewish and Chinese wealthy areas. There are food supermarkets and other supermarkets opposite the hotel. At Whole Foods, you can buy box lunches and fast food similar to those in China. The combination of Chinese and Western food can fill your stomach. It takes about 15 minutes to drive to the commercial district of the local air force base, which is lively and delicious.
Original TextTranslation provided by Google
Guest User
June 30, 2023
Good environment
Guest User
April 5, 2024
整個攜程的服務體驗非常極其差；幫老闆客户代訂酒店，入住時候前台告知房間沒付款，直接刷卡的客户信用卡；半個月後發現信用卡的錢盡然被重複扣款；還好當時拿了住宿單能講清楚；聯繫攜程要求我提供憑證，好不容易找到憑證之後，連續經歷三天不同客户的電話聯繫，事情還是沒解決；攜程從頭到尾沒講清楚為什麼錢沒付款酒店，也不講清楚如何賠償，賠償的理由是什麼？導致我公司無法報銷，錢又退不回來；整個過程入住和預訂體驗非常差；做為攜程的忠實粉絲真是非常失望；首先處理投訴沒有時效性，不聽清楚客户到底是什麼意願，不同客服電話輪流轟炸，沒一個能拍板的；其次，從頭到尾不講哪個環節出現差錯，也不按照違約賠償；明顯的對客户資本主義，我們如果不去住了就不能退，沒有任何緩和餘地；但是攜程錯了，就對不起解決了，對自己革命主義的雙標行為，差到極致！原本以為自己是鉑金客户，投訴會處理更及時，然而完全沒有，所以訂攜程、同程、安可達沒什麼任何區別，無論你會員級別高或者低；所以還是建議大家不要把菜放一個籃子裏面，有便宜的還是找便宜的，貴价的也未必能好到哪裡去。出問題衹會避重就輕，該承擔的賠償自己也不願意承擔責任；客服還説：當時你幹嘛不電話聯繫我們攜程，我們馬上會處理的，意思是，客户沒聯繫就是你不對，責任在你那裡，聽到這個真是當場暈掉了；中美的時差，我訂個酒店，還要隨時關注，不關注還不行，要像攜程員工一樣24小時值班了……這種客服怎麼能上崗的……佣金攜程賺，事情你要幹，你沒幹就是你的錯！差到極致！
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Indoor swimming pool
Gym
Public Parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Transportation
Shuttle service
Free
Front Desk Services
Luggage storage
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Food & Drink
Bar
Room service
Lobby bar
Convenience store/kiosk
Health & Wellness
Golf course
Off-site
Gym
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Water purifier
All rooms non-smoking
Cleaning Services
Dry cleaning
Additional charge
Clothes dryer
Rooms are disinfected between stays
Business Services
Conference room
Additional charge
Business center
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Pool ramp available
Stair-free main entrance
Visual alarm devices in hallways
Safety & Security
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Age Requirements
The main guest checking in must be at least 21 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Number of Rooms: 161
Experience the best of Chicago at the Sheraton Chicago Northbrook Hotel. Our newly renovated guest rooms and suites offer plush beds, flat-screen TVs, and high-speed Wi-Fi access. Take advantage of our complimentary shuttle to the nearby train station for easy access to all of Chicago's attractions, including the Chicago Botanical Gardens and Historic Wagner Farm. Savor innovative dishes at our refurbished Connections Restaurant, and stay active in our 24-hour fitness center and indoor heated pool. Host your next event in our upgraded event spaces with professional services. Book your stay now for thoughtful amenities and unexpected touches.