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Top rated hotels in Concord

Quality Inn Concord Kannapolis
3.6/599 Reviews
This is a wonderful place to stay for a quick trip! Hot breakfast, updated rooms and bathrooms, and excellent customer service! Very helpful and so friendly throughout the whole stay. As a choice elite member, we even enjoyed a welcome gift, close parking, and check in was a breeze! We will definitely stay here again if in the area.
Hampton Inn Concord/Kannapolis
3.9/5100 Reviews
As always my stay was awesome. Room was so neat and clean. Beds were like sleeping on clouds. Woke up to a beautiful and delicious breakfast. I’d recommend this hotel anytime.
SpringHill Suites Charlotte Concord Mills/Speedway
4.2/598 Reviews
Concord Mills
I can't say enough good things about this hotel and especially about the staff. We had had reservations at another nearby hotel that was a) dreadful and b) had cancelled our reservations when we were delayed in arriving! After spending our arrival night in the miserably dirty, broken-down room we had initially reserved (they couldn't cancel that, as they had already charged us for that 1 night), we were stressed out about the cancelled reservation and the nightmare room and the impact all this was having on our plans. By the time I called SpringHill Suites, I was practically in tears. So many other hotels nearby were fully booked for the weekend. We were in the area visiting our grandkids, and had arranged to spend the day swimming with them at our hotel. But we now had to check out of the bad hotel by 10 am, so we didn't even have a room after that-- much less a pool! I explained all that to the incredibly helpful desk clerk who answered, and begged her for a room and early check-in, if possible. Fortunately, she and the housekeeping staff at SpringHill Suites REALLY came through for us. They got us into a room there by the time our grands arrived around 10:30 am. And in doing so, they earned our business from now on. The room was exquisitely clean, everything worked well, it was nice and quiet, and it had everything we needed. The walk-in shower was a wonderful bonus, since I am disabled and have trouble using a tub/shower combo. And they put our weekend trip for our granddaughter's 4th birthday right back on track. That kind of customer service, care and concern is PRICELESS these days. Give them your business. They'll work hard to please you and, if you have a problem, they'll do their best to help. We're proof of that!!!
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
4.1/598 Reviews
Concord Mills
First the negatives. Pillows and bed was not extremely comfortable and coffee table was a foot rest so hard to eat snacks and socialize but the staff far outweighed the negative. We arrived late last minute due to weather and flights. Check in was amazing friendly upbeat staff even at midnight !! Wish I had gotten the front desk staff’s names. But the best gem was Jeffrey Davis making omelets for all the guests. Friendly and communicative while making “made to order” eggs and omelets. Made our morning after a long day and night of travel. Thank you jeffrey!!!
Hampton Inn & Suites Concord Charlotte
4.3/599 Reviews
Concord Mills
called Hotel directly on Aug. 25 to arrive on Nov. 18, paid at the time of my booking. Promised that confirmation be sent to my email, that did not happened. Called again the Hotel after weeks passed, again I was promised that it will be sent via email. Sill nothing. Arrived at hotel on Nov. 18 and was told that my room is not yet paid. after minutes of checking, I was told it is ok. At check out, I again was told at reception that my room is not yet paid. I have to go through a lot of questions. She even dared me to look at her computer but I declined. After about 10 minutes I was told, I am ok. But a negative perception had been created.
Holiday Inn Express & Suites Concord
4.2/571 Reviews
Let me start by saying that the front desk staff was awesome. Courteous, efficient, and on point with their service. It was all downhill from there. The ”breakfast area had all the tables and chairs pushed up against the wall, so they could not be used. The coffee machine was gone, the cooler with cold drinks (for purchase) was empty, the ice machine unplugged, the pool was closed, the workout room was closed....ALL IN THE NAME OF COVID. To top it off the person ”serving” breakfast had not one, but two electronic devices occupying her time, and interrupting her resulted in the rolling of her eyes. No, ”can I help you, please, or anything that resembled customer service. She'd slowly get up and say, ”What you want?” To which we had to ask what the options were. No juice (juice must cause Covid), self serve coffee was available, so why not during the day and in the evening? The one table that was too large to push against the wall was kept dirty so nobody would want to use it. Sharing an elevator with another guests, I commented on how rude the attendant was. The other guest laughed and said, ”Ha! She's in a good mood today, you should have been here yesterday!” I also greeted the cleaning lady with a ”Good morning” only to be me with a glare. I stayed 2 nights for business, but would have switched if it was an option. Using Covid as an excuse to cut your services is abhorrent. Other hotels in Charlotte are offering all amenities, but with caution. The place is a joke, and I will NEVER come back. NEVER!

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Hotel Information for Traveller

Number of Hotels19
Number of Reviews1,621
Highest PriceRs 419,808
Lowest PriceRs 16,009
Average Price (Weekdays)Rs 46,037
Average Price (Weekends)Rs 57,323