Guest User
September 30, 2023
While looking for hotels 8n comayagua, we came up with this hotel. We made the reservation over the phone and then received the confirmation online. There was a confusion as the person reserving this did not tell us the complete total but the daily rate and up to arrival date we had the idea it was less. Once we checked in we realized the 2 nights were almos $600. 00 which come on, this is a great facility with beautiful grounds, beds were amazing and overall was good, but for that amount of money we have gone to Punta Cana, spend a whole week all inclusive, 2 adults 1 teenager. This is extremely expensive for a hotal without a chain name like Marriott or something like that. Bad things, we needed a corkscrew and ice, we called 4 times to reception and restaurant, keep us waiting and the 5th time they told us that the ice was paid and they didn't have a corkscrew, which I didn't believe because they had a bar, and on top of that they were gonna charged us to deliver the ice which was a 2 min walk. Let me reminded you that we were paying almost $300.00 a night, 5ppl just breakfast. I the end we ended up staying just 1 night, and we were charged for a broken glass that we didn't even touch. Breakfast was a buffet, very few options but good.. Not good enough for almost $300. 00 per night though.