Guest User
June 5, 2024
Woo! I am so happy I did not change my reservation based on the reviews I read. I stayed 3 nights for a tennis event with several other women in early June. While the exterior of this hotel is undergoing renovations and looks dated, the interior was mostly updated and more importantly ... clean. The staff is really what makes this hotel feel like a home away from home. They were warm, friendly, and super helpful at check in, and for any requests I had during my stay. Housekeeping kept me stocked with fresh coffee pods and towels. The pool was sparkling, and the lobby has several gathering areas for groups. Another person in my group encountered a problem with her room and they immediately changed her room for her without a hassle. I will definitely return to this hotel if back in Columbus for tennis.