Guest User
February 5, 2024
Definitely will not be referring anyone family, coworker, and friend to this hotel, establishment etc. Extremely rude, inconsiderate, disrespectful, discriminatory staff. While attending a downtown cheer event for a family member, my children and needed to use the restroom after walking from the conventional center which was and is about 2 blocks. Since we are Marriott members, & have walked in to hotels before to use the restroom without any problems or issues. We decided to ask where the restrooms were located inside this hotel. The guy at front stated “umm are you staying here?” Responded kindly “no, but we are members with marriott and my kids need to use the bathroom.” The guy said “no can’t help you, we must be staying.” There are no signs posted inside nor were there any outside. Kid friendly, family friendly I think not