Guest User
March 1, 2024
We stayed Friday and Saturday nights. There was a softball tournament at USC, so that put a strain on the hotel. Be prepared that athletic teams stay here, so breakfast and amenities (like the fitness center) may be taken over. There weren't any issues with noise, thankfully. The breakfast was just OK - I've had better at other Holiday Inn Express properties we've stayed at. There hot water dispenser was broken, yet they had it out? Why? I was appreciative of the great check-out experience. Check-in was another story, however. When I got to my room, the front desk clerk called up, saying I had "dropped" my drivers license and credit card. Nope, didn't "drop" it - the clerk forgot to give it to me after processing it (and I didn't ask). But just be straightforward...there's no way that three people in my party didn't hear/see me dropping plastic on ceramic tile in the lobby. That was disappointing...just be honest... Parking is $14/day.