Columbia Hotels with Gym

Hotel is close to Columbiana Center. The AC unit in the room was cracked and falling from the wall but still worked. Hotel offers restaurant and a la carte food. Overall, quiet, clean, and great location.

My daughter and I stay here for daddy daughter night for women's basketball. The location is perfect as you can walk to the arena and the service is always amazing. It is an older hotel and they charge for parking even though it is a dedicated lot - seems that would be included as they aren't validating from a garage. Breakfast wasn't the best this year but is included- we will be back.

Best around!! And the food was awesome. The cooks are very nice and friendly also the staff was very nice. The hotel was very clean and had everything we needed and more.

I couldn’t ask for a better place to stay to bring in the new years … or in general ! I will deff be back !! The views. The location. The inside is the hotel. Beyond perfect. Great for walking. Great for walking with little ones. Everything worth seeing is soooo close. My daughter and I truly enjoyed it and still are enjoying ourselves.

I loved my stay here everything was good I loved the amenities that they had, even though I didn’t get into the pool I loved that they had one. And I didn’t have any soap in my bathroom.

Everything was good.. only concern was not being told about the fees for parking etc.

Super great

Difficult review to write as I think I got them on a bad day, firstly the facility is in a great location just off main, lots of super restaurants all within walking distance from the hotel. Check in was a disaster, we were given the wrong room number on our key card, I was just about to go back to reception when the lady who checked is appeared on the floor to correct the room number. The room was great, I suspect it was an upgrade as I am a Diamond member although this was not acknowledged at check in. I was not asked about a welcome bonus points and never received any. I went then to park the car, I found it ok (pretty straight forward so not sure why it is commented on so much here) but the key card had not been properly activated- meaning backing up and apologising to the people in cars behind me waiting to get in. The key was recut and all worked well after that. Breakfast was average at best, after a mix up about whether I had to pay or not what was served was more Holiday Inn Express than Holiday Inn. We were leaving very early on our final day so I tried to settle up and complete all payments the night before as there was customers in reception- they would not allow me to do that and assured me someone would be there when we were departing. The receptionist on when we left seemed to be having a bad night, no interaction at all, I requested the invoice be emailed to me but it never arrived. All in all the location is great, service was poor for me - but as I say I got the feeling I got them on a bad day, I think there are other better options in the area.

I was so disappointed in my stay. First let me say I received a call when I checked in to see how things were and I said fine. Well later when I was ready to shower, I realized there was no body wash in the compartment. I called downstairs and some was brought up. Then as I was cleaning up the living area, I realized the trash had not been taken out from the previous guest. This really made me feel as if my room had not been cleaned properly. I had no coffee cups or coffee in my room just a coffee lid. I just did not have a pleasant stay at all. The room was spacious and the renovations were nice but apprehensive about staying again.

Beware of this hotel! Stayed nearly 30 days here. Had over $2000 still unresolved Fraud charges on two of my cards used at this hotel. Was harrassed daily even when room had been paid in full. Double charged twice during the stay tying up much needed funds that took over a month to get credited and refunded! Police were called , ultimately forced to leave a night I paid $165 for! Waited hours at the desk. They would run my card so many times and have it flagged for fraud - forcing me into hours on phone held hostage in their lobby while I had to call my bank and fight to have fraud alert lifted. Door keys constantly not working in the middle Of the night. Pool room was freezing and pool dirty. The laundry had one working machine for entire hotel day and night. The printer was NEVER able to be used to print anything. The game Room we were not even told existed until 3 weeks after staying there. Then once we knew about it no one could find where the game controller and supplies were kept. Horrid nightmare experience!