Guest User
February 26, 2023
I made a reservation knowing the area would be busy on a Friday night. We arrived at 6 pm and rooms were not cleaned. There was a line of angry travelers waiting to check in. The young man at the desk was doing the job of 3 people while trying to accommodate upset guests. When we finally got a room the floors were not swept, the refrigerator was not cold, and there food in the microwave. Breakfast was a joke. By 8 am there were no biscuits and gravy, muffins, bagels, or pastries. The few sausages were swimming in grease. It wasn’t long until the eggs, pancake syrup, yogurt and coffee were gone. There was no one to refill anything and we were told the breakfast person did not come in. So all the guests who chose this property expecting a hot breakfast were just out of luck. And no one with the hotel seemed to care. The hotel experience was sad and disappointing. It is not as advertised. This property is mismanaged and does not deserve to be a Sleep Inn.