Cologne City Center | 2.27km from Rosa-Winkel-Mahnmal
This hotel proves that it is possible for a central location to be peaceful. Right in the city center of Cologne, the Pullman Cologne hotel is conveniently close to all of the attractions that make this city so famous, whether it is the cathedral, the River Rhine or the old town. When inside the hotel itself, you will feel the city energy transform into an atmosphere of relaxation. With its spaciousness and its elegant flair, the hotel creates a stylish space for creativity and exciting encounters.
NNg2024.04.20
Quietly, conveniently and serenely stayed at this hotel for the past 6 days. Good to recommend this hotel as a priority choice especially for cologne travellers who preferable to stay away from bustling areas. An enjoyable back and forth daily walk from hotel to train station whereby some good restaurants are the best solutions of our hungers. Highly recommended to stay and definitely will stay again in the future. Thank you..
Cologne City Center | 2.33km from Rosa-Winkel-Mahnmal
A stay at Maritim Hotel Köln places you in the heart of Cologne, within a 15-minute walk of Cologne Cathedral and Chocolate Museum. This spa hotel is 0.6 mi (1 km) from Musical Dome and 15.4 mi (24.8 km) from Phantasialand.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Bellevue Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 454 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
DDr. Julio Bernal2024.02.16
This hotel is conveniently located near the city’s main attractions. The room was clean and spacious. Breakfast was really nice. There are plenty of choice to choose from. The staff was friendly and supportive.
Cologne City Center | 2.51km from Rosa-Winkel-Mahnmal
With a stay at CityClass Hotel am Heumarkt, you'll be centrally located in Cologne, within a 10-minute walk of Cologne Philharmonic and Museum Ludwig. This hotel is 0.5 mi (0.9 km) from Chocolate Museum and 0.7 mi (1.2 km) from Musical Dome.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite to eat at the hotel's bistro, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
AAnonymous User2023.08.09
The old house is decorated, the aisle is very narrow, the elevator is enough for two people, it seems that the cockroach can be on. The room is spacious, bright and clean, very good; there is a coffee machine at the front desk to pick up hot water, the front desk service is very good; Located in the old town square, not the closest to the Cologne church, but the dining is very convenient. It is very convenient and safe to go out to eat a typical German pig elbow beer. There are taxis waiting for customers to drink at 11 o'clock in the evening. Not far from the pedestrian street, the cathedral, the central station, the railway bridge, parking in the public parking lot out of the tunnel, from the square, very convenient. Very good value for money, recommended
Very Good
68 reviews
4.1/5
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Rs 36,697
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Cologne City Center | 2.6km from Rosa-Winkel-Mahnmal
With a stay at CityClass Hotel am Dom, you'll be centrally located in Cologne, steps from Museum Ludwig and within a 5-minute walk of Cologne Philharmonic. This hotel is 0.2 mi (0.4 km) from Cologne Cathedral and 0.4 mi (0.6 km) from Musical Dome.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Regional cuisine at Dom Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 81 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
LLincoln2024.02.28
Great price for a hotel in this location. The room is a bit limited in size but very clean and comfortable. Being located virtually right behind the Cathedral, this hotel is a nice choice if you want to walk around the city.
Cologne City Center | 2.71km from Rosa-Winkel-Mahnmal
Its central location near the Cologne Cathedral allows visitors to explore the city. Shops and attractions such as the Cologne Zoo and the banks of the Rhine River are nearby, making the hotel the ideal base for exploring the city.
GGuest User2023.03.25
Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko
With a stay at AMERON Köln Hotel Regent, you'll be centrally located in Cologne, within a 10-minute drive of Cologne Cathedral and RheinEnergieStadion. This hotel is 17.8 mi (28.6 km) from Phantasialand and 3.1 mi (5 km) from Chocolate Museum.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy Italian cuisine at Cantinetta Trattoria Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and LED televisions. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.01.30
We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean
Centrally located in Cologne, Courtyard by Marriott Cologne is within a 15-minute walk of Cologne Cathedral and Old Market. This hotel is 1.4 mi (2.3 km) from Neumarkt and 1.5 mi (2.4 km) from Chocolate Museum. Take advantage of recreation opportunities such as a fitness center, or other amenities. For lunch or dinner, stop by the Kitchen & Bar, a restaurant that specializes in international cuisine. You can also grab snacks at the market. Wrap up your day with a drink at the Kitchen & Bar. Buffet breakfast is available from 06:30 AM to 10:30 AM on weekdays and from 07:00 AM to 11:30 AM on weekends. Breakfast fee applies.
Featured amenities include a business corner and express check-out. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 236 guestrooms. Complimentary wireless internet access keeps you connected, and a 50'' TV with Chromcast function is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2023.03.24
The Courtyard Marriott of Cologne was clean, beautiful and a great location. It was a short walk to the Central train Station and near all the sights of Cologne. I was only there for one night and did not get to experience the breakfast as we checked out before it was served, but they did provide me with a lunch box which included a ham and cheese sandwich, a banana and a water. There is coffee and boxed water 24 hours a day in the lobby. The beds were super comfortable and the temperature of the room was ideal, as we had control over the air conditioner, whereas other hotels we stayed in the same week, did not allow us control and we were very warm. The room we had was a nice size and the view was of the empty courtyard which was extrememly quiet and definitely highly desirable. Front staff upon checking in, was not friendly, however after check in everyone else we came in contact with was very friendly. I didn't get the ladies name at the front desk, but she definitely didn't give us a positive welcome. Glad her shift ended and everyone else we dealt with, and passed was extremely friendly and that is what the experience should be like.
With a stay at Adina Apartment Hotel Cologne in Cologne (Innenstadt), you'll be a 3-minute walk from Cologne Trade Fair Grounds and 9 minutes by foot from LANXESS Arena. This hotel is 2.2 mi (3.5 km) from Cologne Cathedral and 17.4 mi (28 km) from Phantasialand.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Other Side Bar'n'Kitchen serving guests of Adina Apartment Hotel Cologne. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 171 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 49-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2023.06.29
Had a wonderful 3-night stay at this lovely property. Located just a stone’s throw away from Köln Messe/Deutz station, which was very convenient for us who travelled directly from Frankfurt Airport. Its surrounding was peaceful and quiet. Checking-in by Clemens was a breeze. Clemens was friendly and answered all our queries with patience. He also gave us helpful information on dining options in the vicinity. Our courtyard facing Studio room was spacious and quiet, had every amenity we needed for a comfortable stay. We used the washer and dryer every night and it was definitely a great to have. USB charging ports and power points could be found on both sides of the bed and at sitting area. Internet speed was fast. Was able to screen mirroring with my device and hence we were able to enjoy watching Netflix on the big TV screen. Daily housekeeping had also done a wonderful job of keeping our room clean, replacing our used towels and replenishing the laundry detergent. There was a small indoor pool but we didn’t have the time to use it. Our room didn’t come with breakfast, but we did try it out on one morning. Found that it was a tad overpriced at €22 as the spread wasn’t big and choices were pretty limited, the only disappointment we had of this property. Overall a fantastic stay and is value for money. Would strongly recommend this property to anyone who is visiting Cologne.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe13;10;13;10;2015 TripAdvisor Certificate of Excellence winner13;10;13;10;Fascinating architecture combined with an elegant and warm atmosphere, fresh colours and stylish silhouettes, our hotel is designed to impress. Located directly opposite the Cologne Exhibition Centres and Koelnmesse fairgrounds.The Radisson Blu hotel beautifully combines the boldness of a designer hotel with the elegance expected by todays business traveller, making this 4-star hotel the preferred address. The 393 generously proportioned rooms and suites offer a comfortable atmosphere, some facing the hotels inner courtyard. An all-day restaurant and Italian speciality restaurant are available. Spectacular atrium bar serves cocktails and Koelsch. For relaxation guests find a fitness area, sauna and steam bath.
VVivian2023.05.08
The room is very spacious and clean. The lobby of the hotel is very fashionable and atmospheric. There are many shortcomings. The room only provides free bottled water on the first day of check-in. Clean towels are only provided on the second day. Did not replace with a new one the next day and did not leave a new tissue 🧻 4-star charge without 4-star service
With a stay at Leonardo Hotel Köln in Cologne (Mülheim), you'll be within a 5-minute drive of Cologne Trade Fair Grounds and LANXESS Arena. This eco-certified hotel is 3.4 mi (5.4 km) from Cologne Cathedral and 17.4 mi (28 km) from Phantasialand.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Vinci, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Cologne? This hotel has 635 square feet (59 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 165 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as desks and complimentary newspapers.
2022.08.14
We just spent one night here with a group. The hotel is very welcoming and we had a nice room which even included a kettle with tea and coffee facilities. Wow! Even the bedside lighting was excellent. Wow! The pool was lovely, especially since we were in a heatwave and had been travelling all day. What a shame that our good impressions were spoilt by the experience in the restaurant. We understood that there was not much choice of restaurants locally and it was too hot to go into the city so we wanted to eat in the hotel. Their restaurant is quite small. I spoke to a waitress and asked to see a menu and she said I needed to download the QR code to see the menu. No, they didn't have a printout. I had to wait until I was back in my room, united with my iPhone, to read it. There was limited choice, but we decided to go down. The head waiter asked whether we had a reservation. We didn't, so we were told bluntly that the restaurant was full. No apologies, just a stubborn glare. So we started to go out, then noticed that several from our group were sitting at a table just outside the restaurant area. They had been told they could be served there. So we joined them and....were served! The Wiener Schnitzel and chips were ok, the salad drowned in dressing, the wine ok-ish and the price quite high. Pity, as the rest of the hotel was great and the people at reception very helpful.
68 reviews
3.8/5
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Rs 20,537
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No.1
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No.6
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No.8
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No.9
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"Great location""Great stay!"
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No.10
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Latest Reviews for Cologne hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
GGuest UserThe check-in could be more swift and in a slightly more polite tone. The smallest room has plenty of space for one night, the bathroom could be more functional with more storage options, the shower is amazing. The unpleasant surprise came the next morning when breakfast was ”delivered”, which is to be taken literally as it handed out in a cartonage box. Inside were two sandwiches (ham and salami), one hard-boiled egg and fruits. If that's not to your taste - tough luck! Do not get me wrong: I can live with terrible breakfast, I am okay to (over)pay for good/halfway acceptable breakfast, but for 14€ I expect a level of choice that goes beyond vegan, vegetarian or normal. If you hope for that to have changed in the future, I also have to disappoint you: The receptionist was well-aware of the fact that this offer is a rip-off.
FfirstbignoseThe best hotel in Germany. The western restaurant on the second floor is especially amazing. You need to make reservations in advance at night. The details of the service are great. The hotel is the official designated accommodation hotel for the European Cup. I was lucky enough to see the England and Belgium players.
GGuest UserWe had to check in very late (about 02:30), but that was not a problem at all. The service was very friendly and helpful. We had booked a room for 3 people over Booking.com that was unfortunately no longer available on site. We were fully unproblematic and without additional costs ”distributed” to two Comfort double rooms and received another drink from the house bar for free as an excuse. The rooms themselves are very well equipped and comfortable. The included breakfast was the “hammer” and very rich and varied. Of us absolutely recommended. A parking house is right next to and has not cost us anything.
GGuest UserJust an absolute great experience staying there easy to find from central station. The staff are very welcome in. Everything we requested before we arrived. Was there just the overall great day and a great great location. Definitely want to stay there again. Would recommend this to anybody.
GGuest UserThe location was perfect, right next to the train station. I recommend going there for breakfast to save about 10 euros a day. The rooms were very old fashioned, the walls had dark marks on them and the carpet was one which you would not want to walk barefoot on. I felt a bit concerned for my privacy when using the shower as there is a massive window in the bathroom with no blinds or curtains to cover it. The window might not be completely transparent but I'd still like something extra for peace of mind. It was a bit strange to be given two single duvets for a double bed and a little annoying to find that every evening I had to make it again, rather than the housekeeping staff just either leaving it as it was or making it themselves. Unfortunately when I arrived at the hotel an hour and a bit before check in time, they apparently had a lack of storage space for bags so I was lucky to only have to take a backpack around Cologne, otherwise it could have been very challenging. I booked the hotel expecting 4 star standards but in reality it was decidedly average. I personally wouldn't stay here again but if you are looking for a reasonably priced centrally located hotel in Cologne you can't go too wrong.
Jjerry=chenI saw that there is a Wyndham five-star hotel in Beijing before, so I thought it was good and booked it. The location is really good, just next to Cologne Station Square, just across the road. The service of the front desk girl is also very good and very enthusiastic. The room is pitifully small, and the bed is almost impossible to turn over. The hotel has been decorated for a long time, and the hygiene is average but not dirty. It may be because of the old facilities. The elevator is very small, and the elevator can only accommodate one person with a slightly larger suitcase. The hotel is next to the Cologne Cathedral, and next to the commercial area, which is convenient for shopping and dining. I didn't pay attention to not choosing breakfast when booking the room, so I bought it separately later. The breakfast category is okay.
GGuest UserThis is not an ideal hotel at all. I would not give it anymore than a poor rating. The outer front of the hotel is awful and actually looks like it's closed. Very uninviting! On walking in, I was ”met” (not greeted) by a female member of staff who was OK (she did offer some conversation).... but not the most welcoming of people. I was kept waiting initially while she fetched someone else. In the meantime, I filled in some forms and a rather grumpy and disheveled looking person arrived. He mentioned I had to pay a fee for something but it wasn''t really clear what it was for. I reluctantly paid as it was only 4 euros and I didn't really understand German - had it been anymore, I would might have been more inclined to argue. The room (I was in 107) was frankly reminiscent of something from the Bates Motel. Very old furniture. The room was hot (I had to open the window) and although there was a TV, adequate WIFI, cleans towels etc - the standard was just frankly horrendous. I saw a pube on the wall in the bathroom! For this next part (I take partial responsibility as I WAS warned) but after 10 there is no reception which means you have to take your two keys with you. Now I stupidly assumed it was because the front door would be locked after 10. The real reason is because the hotel room door itself locks behind you. I walked out of the hotel room as I went to see if I could find someone to lend me a fan and the door locked behind me. Without anyone in reception, I was stranded late at night in the corridor. I had to physically climb out of the window and LUCKILY I had left my own open due to the hot weather.... otherwise I don't know what I would have done. I did NOT have the breakfast. It was included in the price but frankly everything seemed so sub-standard that I didn't want to risk it. Honestly, I know you get what you pay for but this wasn't even worth that and I paid approximately £50.
FFlawedI stayed here for 4 nights while attending an International Expo nearby. I chose it due to ts excellent location to the old town square (5 mins walk) and nearby transit options. Check in was painful and laborious having to give all same information again despite booking online and handed an old fashioned key with a giant key ring (a door knob) The gothic decor is initially quite charming with darkened wood and portraits of dead people everywhere. The single room was cramped, tired and dated and boiling hot. With no air conditioning or the ability to open the window more than an inch I was left to roast away while trying to sleep. No sleep was managed. PIllows are thin, mattress is thin, uncomfortable bed. Shower is rubbish and a curtain so short its impossible to not cover the floor in water. No glass in room so had to get one from reception. Breakfast is ok, fairly basic cold options - meat, cheese, bread, boiled egg, cereal and juices. Dining room has some appeal and was tidy with tables cleared quickly. The main advantage of this hotel is the location, there is nothing else.
JjazpopsThe hotel is an easy walk (just a few minutes) from the railway station. It is about two minutes walk to the cathedral which you can see (and hear) from the hotel: the bells chime quite loudly at about 08:00 am and other times. Rooms are a decent size and the beds are very comfortable. It is clean and in the room there is a safe, tv, bathroom with a shower (that oddly has no shower curtain or screen - the floor gets quite wet). Breakfast is good and includes the normal range of hot and cold foods from croissants, toast, bacon, egg, sausage, buns, cereals, hams, salamis, cheeses, coffee, tea, hot water and some really very nice fruit juices (some of the nicest I have tasted in a hotel). The staff in the dining area were really pleasant and friendly. The reception staff were a little more varied but polite and efficient enough. Outside the hotel doesn't look that much but it is generally pleasant and a great base inside. Next door are some convenience store types of shops and a kebab house that I tried and it was exactly the same as back home. McDonalds is just across the road, if that is your thing. We walked to all of the Christmas markets (where we did most of our eating) and around the city centre and down to the Rhine. All are in easy walking distance. There is a bag room where you can leave your bags upon checkout and come back for them later. The security of that was a little lax as people just walked in from the street and took their bags. I went to the reception and told them I was taking mine and the lady looked as if to say, ”ok fine.” No checks. There is also little checking of people walking in from the street and just going upstairs but the doors on the rooms were pretty secure. The lighting is not great in the room and the lights around the hotel are seemingly hanging from their connections. Overall it was a great base from which to explore the city and get to and from. good night's sleep - despite the bells and a good breakfast. I would stay again for a short break in the city.