Hotels Near Opern Passagen in Cologne

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

Loved my stay at this hotel - Not super luxury, but perfect for a short stay. Excellent rooms, wifi and shower) all you need) and the boxed breakfast was exceeding expectations of everyone in our group. Would definitely recommend On a sidenote, only went to the roof Terras at night, but brilliant views

The hotel is nicely decorated and quite quirky, the best thing was the glass wall in the bathroom which you can make opaque at the flick of a switch. The air conditioning control was broken and the room was freezing. On chat with one if the staff who couldn’t do anything about it, my bedside light was also not working. There was a lot of wear and tear in the room, worn floors, lots of limescale on the shower heads, the overhead one was unusable it was so blocked up. We were offered bunk beds in a dorm as a room change which was totally unacceptable. Had we have been in Cologne for more than one night we would have definitely checked out. Going paperless and peopleless is ok on paper but if something is broken you need to be able to provide someone to give maintenance when there is a problem, you can’t just offer bunk beds and fob someone off with a bit of a refund. The refund we received was about £7.50

Hygien, room, bed, quietness everything was great except that I got this problem with the receptionists. So I did explain to all the receptionist (that I saw-because I understand they work in shifts) that I lost 2 luggages due to the airline's mistake and airline will send them to this hostel where I would be staying (for 1 night only). I explained that if someone sent luggages here, please tell me asap because I needed to catch a train to Amsterdam the nextday noon. Imagine 35kg of personal belongs just dissapeared, I didnt have toothbrush, clean clothings.... I reminded them everything 3-4 hours when I saw a receptionist. After almost 27 hours of waiting in worry (which made me cannot enjoy the city), I talked to one receptionist to please check 1 more time becauze the airlines mailed me that they did send to the hostel at 4:30pm in the day I checked-in hostel, (only 4-5 hours after my flight time), she let me go it the luggage room and my luggages were there the whole time! So I waited in pain for 22 hours for nothing. I think it would be a bit obvious when 1 guy in delivery company uniform went in with 2 luggages and said ”this is from one of your customer.” But the receptionist just forgot it quickly and didnt tell me. I had to change a lot of my plan and I was feeling terible and stressful with the waiting and fear of lost luggages. Beside that, the condition of rooms, facilities, warm water, sound proof windows were great.

Die Lage ist gut, zu Fuß ca. 15 Minuten zum Dom, in einer einigermaßen ruhigen Seitenstraße. Zimmer sind sauber und gut ausgestattet aber klein. Hier sind wohl einige Häuser zusammengefügt worden, es wird deswegen wohl Unterschiede in der Größe der Zimmer geben. Schöne und große Auswahl zum Frühstück, welches auf der Website für einen unschlagbaren Preis inkludiert war. Tiefgarage gegen Gebühr vorhanden, zu breit sollte das Auto dafür nicht sein. Check In und Out hat wunderbar funktioniert.

The (non-upgraded) room is relatively spacious, well designed and quiet. I'm glad I did not accept a higher cost upgrade option. It was great for a 4-day stay. There's a separate area for clothing and storage, and a small refrigerator. There was a wall of windows, good light and effective blackout curtains. The in-room coffee service is nice - I didn't find this in my other hotels. The breakfast buffet is worth the price, especially considering the quality, and that a single cup of coffee elsewhere can easily be 5 Euros. It's not a train station hotel (one mile away from the HBF and the Dom), but this hotel is in a very nice area, and is convenient to a great many dining and entertainment options for a Cologne tourist. It's not horrible to take the train here (with one connection) if you are reasonably mobile. Public transit options are many once you figure them out. The USB charging outlets are helpful -- and I did not find these in any other of my hotels. Overall, this chain is a significant step up from the likes of Ibis and Motel One. This hotel is very much worth the reasonable premium it charges. Desk staff was very friendly and helpful throughout my visit. I would happily return to this property.

The best hotel in Germany. The western restaurant on the second floor is especially amazing. You need to make reservations in advance at night. The details of the service are great. The hotel is the official designated accommodation hotel for the European Cup. I was lucky enough to see the England and Belgium players.

We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean

I had a very positive experience at Moxy Mülheim Köln Hotel. The room comfort was excellent, with a comfortable bed and modern decoration. The lobby area was also very nice and had a spacious atmosphere. The staff was extremely helpful and hospitable, always finding solutions promptly whenever we had any issues. The drinks served at the bar, especially the cocktails, were really good. The only thing I think could be improved is the breakfast variety, as I believe it could have more options. Overall, I had a delightful time at Moxy Mülheim Köln Hotel and will definitely come back. Thank you.