The location of the hotel is very good and it is very convenient to travel, especially for business travelers who come to Cologne to participate in the exhibition. It is very convenient to get to the exhibition hall. The center of the Cologne exhibition hall is just three metro stops across the river. However, the service of the hotel is very poor. It may be discriminatory towards Chinese tourists. , did not listen to opinions at all, stayed in the hotel for four days and did not change the quilt, and only agreed to change it under strong demand. There were no tissues in the room and they were not placed. When I went to the front desk to remind me, I did not follow it. I called the service desk and did not come to the room. Foreigners are consciously provided with disposable slippers when checking in. Chinese people don’t remind you when checking in, let alone proactively give them to you. It’s a very annoying check-in experience, so I will definitely not choose to stay here next time.
Original TextTranslation provided by Google