Hotels Near Biserica VIA in Cluj-Napoca

A new apartment hotel in a quiet place, there is underground parking, a supermarket and a clothing store next door, a fully equipped kitchen and an option for breakfast delivered to the room. We were two families and we really enjoyed the warm and professional service. highly recommend .

The stay at Double Tree Hilton was fantastic The overall service by the staff was stellar and their friendly manner and enthusiasm to assist made us feel very welcome and taken care of The restaurant staff were very knowledgeable about the menu and made many excellent suggestions as to what to eat , the breakfast team was the same we were here a number of days and they even dialed in to our preferences House keeping kept the room in tip top shape and it was a pleasure to interact with them All in all the entire team made us feel very happy we chose to stay here Well done guys !

I stayed at the Grand Hotel Napoca for 3 days as part of a larger delegation that arranged our accommodation there. Despite being an old hotel, it has been well renovated; the lobby, hall, restaurant, and bar all look new. The room was spacious, partially renovated, but comfortable and clean. The biggest issue was the level of service provided by the hotel staff. Upon entering the hotel, you are not greeted at reception, and the breakfast in the restaurant is very basic. Out of 4 waitstaff, only one young waitress made an effort to be attentive. The other old-school waiters do not speak English and communicate through gestures, which is quite uncomfortable. They do not but rather maintain the buffet and clean tables after guests finish. Nobody tries to bring you coffee or assist you when you ask for something. For example, when I requested hot water for my muesli, the waiter pointed to a thermos that had been sitting there for 2 hours, and the water was no longer hot. When I mentioned that to the waiter, he directed me to the coffee machine to wait in line and pour hot water myself. There is no option to have an omelet eggs made to order; breakfast choices are quite limited, with only bananas apples available. The coffee from the machine tastes terrible, so after breakfast, we decided to sit in the hotel lobby and order coffee from the bar. I received an Americano smaller than the cappuccino my husband was drinking and asked bartender to pour it into a larger cup with a bit more water because I prefer my Americano more diluted. He reacted aggressively, gave me a plastic takeaway cup to pour it myself, did not respond when I thanked him, and then started banging metal dishes loudly and expressing anger about my request. Then, a supervisor by speaking Romanian, and the supervisor kept saying calm down, calm down. Finally, a problem arose with the air conditioning, which stopped working on the last day before our departure. It even felt like the AC was heating the room to 30 degrees! We asked the housekeeper, who said another room had a malfunction, and since the ACs are connected, the entire horizontal line was not functioning. I would not stay at this hotel if it were not booked organized. The staff need serious training because, unfortunately, all the good and comfortable aspects (such as free and very convenient parking in front) are overshadowed by the subpar service of the employees who do not seem happy to serve guests.

This was our first visit to Cluj, and we had originally booked the Radisson Blu, but to my surprise when I was browsing Marriott Bonvoy’s app this hotel came up. Newly opened only a few months. This country are is simply the best I have stayed in. The Arrival We drove from Bucharest and we were messaging through the Marriott App for car parking guidance, to our shock on arrival the car had to go in a lift! Very clever use of space and the car park was super clean and very convenient. Price at €20.00 a day, looking in the surrounding area at the not so secure car parks there’s only a couple of euros difference and the hotel feels safer. Check in was smooth, team knowledgeable but the lobby just has a very modern, fresh feel. Bright and presents itself in a minimalist but luxurious form which is very surprising for the brands positioning, but so very welcome. The Room Technologically led, modern, very clean. One of the comfiest beds and pillows I’ve had a while, and they took note of my preferences which was great to see. Daily housekeeping kept the room in check and i really liked the music in the bathroom and the hotel corridors. Bathrobes, slippers and water were all present in our Superior King Room. With this room type we were on the first floor and it didn’t come with any view but that didn’t bother us as we had a big window that could open and with it being city centre views weren’t on the priority list for us. The Breakfast What a spread on offer and beautifully set up and with the friendliest of team members. Most courtyards would just have the buffet but my partner asked for something off menu and they made it no problem, and subsequently for the following three mornings they made it without issue, a slight nod on arrival to confirm that’s what he was after and they made it. This was a true example of anticipatory Serivce and personalisation. This hotel for me is a stand out for a city like Cluj, it’s in such a good location right in the old town and offers such a good experience for those in Cluj. 10 out of 10! Well done to the Courtyard Cluj Team! I’m sure you will grow even stronger as the hotel matures.

Location: you could not wish a better spot for being in midst of Cluj....vibrant and live. No car traffic in the area. Plenty of nice pubs and restaurants. If you have a car then better look for a parking at the Central Building.. Rooms: seem is a new owner in town...the rooms are well designed and the space is comfortable. It is a yes from all points of view. Staff: well trained. Helpful. Nice.

Liked · Location is within walking distance from the centre and old town, but it is still a 20-25 minute walk. Clean room. Average breakfast. The deep fried zucchini is very good. I had a room towards the yard and it was very quiet (both towards the outside as well as towards the hallway). Disliked · The hotel interior feels sterile and not cozy. Part of the reason for this is that the lighting in the hotel throughout is cold white and in the rooms the lights are much too strong (except bathroom, where it is not strong enough). Suggestion to management: hire a lighting consultant for advice how to change to warmer light to make the lighting work to the hotel's advantage. Also add a few plants here and there to reduce the sterile feeling. I missed fresh bread for breakfast, only toast was available. The music during breakfast was extremely cheesy, elevator style (maybe suitable for pensioners?). However, the real problem was that I was double charged for a one night stay. I was getting suspicious about payment issues already when the owner asked me if I wanted to change the credit card that I had used for the reservation through another website. (Was it to cancel my original reservation in order to avoid paying commission to them?) Since the credit card reservation for the second night was never cancelled even though we decided to stay only one night, I had to write and complain. Despite writing four e-mails about it (of course using the correct e-mail adress) I never got a response from the hotel. Finally I turned to my bank showing them the proof and the bank swiftly reimbursed me for the double payment.

I've booked this hotel for the second time, and I'm not disappointed. It's close to the city centre, it's fine and it's abundant... cleaning agents are good... they're paying attention to the environment... the whole building is clean and I can charge my electric car.

This was a great pick to stay. It was a bit far to walk to the centre but a taxi was 10 minutes and cost nothing. It has free onsite parking if you hire a car. You can walk to the centre, just takes 40 minutes or a bus stop is 5 minutes away. The room was a great size and it was really clean. Everything was new in the room. There wasn’t much to do in the hotel, an eating/drinking area is the most you’ll get but it’s a city break so you don’t need anything else. I’d definitely stay again. Staff spoke really good English and were really friendly. Good value for sure

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