Hotels Near Huntington Convention Center of Cleveland in Cleveland

Poor value for money I spent 4 nights here in July 2022. It’s a pleasant hotel but there’s just no need to stay here. You’re better off staying on the outskirts of Cleveland for the following reasons: - parking here is $16 a day - breakfast is not included - there is no servicing of rooms unless you request it. There’s no discount in recognition of this reduction in service - there is little to nothing to do in downtown Cleveland. In short, underwhelmed

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

Cleveland, a beautiful city on the edge of the Great Lakes, accidentally saw a lot of tigers in the Year of the Tiger. The hotel is big and clean, and the breakfast is standard American breakfast.

The room was up to date. Tru offered a complimentary hot breakfast. Breakfast room was comfortable and bright. Tru offered a great common space with many different seating areas. I spent a couple of hours just reading in the common space which was surrounded by windows. The only negative is that there are no restaurants within walking distance. The location is great for visiting the museums, botanical garden and Cleveland Clinic although you will have to drive to them.

Overall a wonderful stay. The room was clean and comfortable. The bed was soft and wonderful and the shower was above expectation. The only negative of the stay was the check in process. I arrived about 45 minutes early and had called ahead about an early check in. I was told to go to the desk when I arrived and they would check to see if a room was available. The woman working check in was extremely rude not only to me but to others in line as well. She refused to see if rooms were ready for people arriving and just told them check in wasn’t until 4 and they had to come back. She told me I didn’t have a reservation and made me search frantically for my reservation which she did end up finding. She blatantly ignored peoples questions by just looking away and not answering them. As the first point of contact for guests this was a major negative. Other than her, everyone I encountered was extremely friendly and welcoming. My only recommendation would be to have breakfast available before 7am since many people have to leave early for appointments and therefore don’t get to eat.

Our 3rd stay at the Intercontinental , which is embedded into the campus and walkway system of the Cleveland Clinic. The facilities are clean, current and classy with active maintenance. The staff is professional, attentive and proactively responsive to your needs. Anntoinette is a gem. The bar and restaurants within the hotel have a good menu, nice array of wines and drinks, and a great breakfast and lunch buffet. Ask for Alberto. Visit once. You’ll return again and again.

A motel, just off the road! Breakfast is average, but can meet the basic needs, mainly bread, surprise is to do waffle, drinks: coffee, juice, and cereals and yogurt! Very close to the gas station, walk for 5 minutes; drive 10 minutes from Wal-Mart, 24 hours, great, everything! Suitable for driving, parking is convenient!

Rooms need updating bathroom floor and grout dirty looking furniture damaged and worn Room rate was too much for conditions it seems like they are trying to make up from Covid it’s ok to charge however you have too give the customers what they are paying for and then some being a Hilton honors member doesn’t really get you anything but a couple bottles of water lol !!!!!!!

Very clean, the room is large, the kitchen is fully furnished