InterContinental Hotels Suites Hotel Cleveland

Nice place, clean and safe

Beautiful. Breakfast was everything. I felt important. The only thing i didnt like was how long it took for valet to get my car.

Aaron was an amazing staff member who made our check-in process seamless and welcoming. The facility is fantastic, with a very convenient location. It's clear that a lot of thought has gone into making everything accessible and well-maintained. Highly recommended!

Always the same great service, clean and quiet room. Wonderful, helpful people. Would like a wider menu in the restaurant, but what I got was delicious. We always stay there. Convenient, within walking distance of appointments, although they have a shuttle. Highly recommend it.

For the most part, I had a great stay here. There were a few things like the fact the AC unit was in the "living room" part of the suite, and I didn't get the same air in my bedroom portion of my suite, so I was hot at night. Also, you can open the windows a little, but mine was broken (the right handle). I ordered room service for breakfast both mornings I was there, and it was yummy. I also did the valet parking, and the workers were nice and overall punctual. Overall, I will stay here again for work when I am in town. I already have my next stay booked.

Our bed was very comfortable. The bath gel is fantastic! Love that stuff. We had help from very thoughtful staff, particularly Al, who helped us with some logistics that we had gotten confused - he saved us untold stress and aggravation! Thanks so much for that!

The entire Staff at this Hotel were so wonderful & really do care & went beyond to ensure that all my requests were met. Front Desk Staff were very helpful in reassuring that they got everything covered from room preferences to ensuring my mail or mail deliveries were handed to me immediately. The Housekeeping Staff were unbelievably awesome at keeping the pillows fluffed-up & cozy & the rooms clean & tidy & had every amenity I needed for the room & for the bath. The Rooms are exceptionally clean at this hotel. Bravo! The Restaurant Staff were great & always had a welcoming smile for the guests. and the Hotel Bell Men were always there to lend a helping hand with all my luggage. I truly felt so comfortable & will call this Hotel my Home, every time I am visiting the city of Cleveland in the future. I enjoyed such wonderful hospitality! I highly recommend staying at this Hotel.

This hotel always reminds me of home. It is very quiet, cozy and welcoming! The staff is very knowledgeable and professional. This is my home away from home. Every time we are in Cleveland, there is no other hotel Iike the InterContinental Suites Hotel.

Great bed and pillows. Room fairly clean. Treated like royalty. Cleveland Clinic shuttle service are outstanding. I don’t like the $25 per day valet fee. Your not allowed to park at the hotel without valet service. Trash cans in room are tiny waste baskets and won’t hold more than a coffee cup.