Top rated hotels in Cleveland

Aloft Cleveland Downtown
4.1/5100 Reviews
A very contemporary and not well thought out room design with one chair, no lamps by the bed, the soap dispenser in the shower was empty for two days, the light switches make a loud clicking sound when turned off or on, not like a regular switch at home that is quiet, the sliding door for the bathroom toilet shower area runs into the wall with speed and force causing a banging sound against the tile baseboard. Not easy to be quiet when someone is sleeping. In addition, no parking available, so a valet and $35 per night should be added to the cost. We had a room that overlooks the lake and the train track, which is well used. Between the bar music downstairs and the train, it's not a very peaceful stay. The two elevator system to enter the hotel and then to the rooms was confusing and I got sick of being an elevator flunkie at the end of two days. the lobby is cold and inhospitable with metal chairs and tables, low seating and neon lighting. I made the reservation with a date to cancel by, and the date after the cancellation date I received an email describing the parking situation that costs $35 per night, not including the valet tip for every entry and exit, and the possible noise issue with a promise to move the room to a quieter location if it's troublesome. We tried to get breakfast in the hotel as there were two restaurants, and neither are open in the am. there us a kitchen in the lobby where you can have a breakfast sandwich made, but its not anything I would do again. I did find parking right across the street for $17 per night and a self serve booth. The restaurant on the main level, Lagos, was excellent, although pricey. The staff was excellent, friendly, helpful. It's like a hotel designed by a 20 something self described designer that doesn't have a lot of experience staying at a hotel. Kind of a swing and a miss but I guess the location is good for the newly developing downtown area.

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