Comfort Hotel Pacific Cleveland
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cleveland

Comfort Hotel Pacific Cleveland

128 Middle St, Cleveland, Queensland 4163, Australia
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A stay at Comfort Hotel Pacific Cleveland places you in the heart of Cleveland, within a 15-minute walk of Grace Hartley Bushland Reserve and Black Swamp Wetlands. This hotel is 21.3 mi (34.2 km) from Brisbane International Cruise Terminal and 0.9 mi (1.5 km) from Cleveland Ferry Dock.Show More
We Price Match
hotel overview picture
3.1/5Cleanliness: 3.2
All 14 Reviews
Amenities
Outdoor swimming poolPrivate ParkingFreeLuggage storageTaxi booking serviceConference roomMulti-function roomWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Brisbane Airport
(31.0 km)
Train: Ascot Station
(28.8 km)
Train: Brisbane Airport Train Station
(31.3 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Room
7

King Room

1 King bed
Has window
Non-smoking
Private bathroom
Towels
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
Standard Room, Multiple Beds, Non Smoking
4

Standard Room, Multiple Beds, Non Smoking

1 Queen bed and 1 Single bed
Non-smoking
Private bathroom
Towels
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
Queen Room
7

Queen Room

1 Queen bed
Has window
Non-smoking
Private bathroom
Towels
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
Standard Room With Two Double Beds-Non-Smoking
4

Standard Room With Two Double Beds-Non-Smoking

2 Double bed
Non-smoking
Private bathroom
Towels
Daily housekeeping
Hot water (24 hours)
Room Details
Check Availability
Three Bedrooms Suite
11

Three Bedrooms Suite

2 Single bed and 2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability
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Guest Reviews(14)

3.1/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3.1
  • Location3.2
  • Service3.2

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PKR 333.41). Trip Coins can be used to save instantly on room rates.

Z‍i‍y‍o‍u‍k‍e‍m‍e
March 5, 2024
I booked this place because I was attending a friend's birthday party. I felt that the owner was not willing to make any investment in facilities. The furniture in the room looks like second-hand goods from a second-hand store. The price is not cheap, I will not choose this store again next time.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2024
Room was large, new carpet, tidy- Half renovated. Bathroom tired and grout grotty, dodgy light switch. We were there 3 nights, room was tidied once. Average state of room could cope with as wasn't dirty and staff were friendly. However, there are what appears to be more permanent residents in the rooms. There are 2 tables set up in the carpark that they sit and smoke and drink at, starting at 5am, clearly heard from nearby rooms. It isn't a good look for a place of business attracting travellers and tourists. Probably would not stay again, didn't like the vibe those residents gave the place.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2024
What a dive!!!! First impressions- marker scrawl on walls of main bedroom like someone went insane there; as you progress into the property it gets worse with the oven literally hanging out of the wall and unsafe PowerPoints. The carpet reeks of smoke, mould and urine- I have not seen a motel room in such atrocious condition in a very very very long time! The owner offered me ‘ a feed back form (which I perused vigorously) and that they will review and discuss it’…. The motel is funded by government contract for permanent residents and has a very unsavory feel about it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 16, 2024
Very tired hotel in major need of upgrade. No phone in room to contact reception, the chair in our room was torn towel rail fell off the wall although the staff were lovely the permanent residents were off putting and their children used the hallways as their playground. Kept the extra lock on the door the whole stay. Would not recommend 😕
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2023
This is a tired dated hotel with local people housed in the hotel. There was a really strong stale smell of cigarettes and stickers on the outside of the doors of local housed people. The electric were not up to scratch with taped up appliances. The pool you could not see the bottom of which didn’t look hygienic. The staff however excellent and friendly. I wouldn’t recommend
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 2, 2023
I'm sure this was once a quality accommodation but it now appears to be being used for emergency housing. A table was set up in the carpark where the residents sat and smoked and drank and chatted loudly to all hours. Children running up and down the hallways at 10.30 at night and domestics in the evening which was verging on ringing the police. Housekeeping not up to standard, bed sheets pulled up but certainly not made (photo attached). Dirty towels not replaced and cockroaches scuttling around the room at night. Probably the worst thing was the putrid smell in the room, couldn't put my finger on what it was but could have been stale urine. Definitely would not recommend
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 12, 2023
No appliances power - no fridge electricity / everything melted for the whole 2 days were were there - no phone charging possible - no kettle - no microwave - no TV - no air covering / heating - only ceiling lights and hot water. Refused to assist. Let us without power the entire 48 hours. I called reception 5 times & sent 4 text messages to reception. (No staff there after hours) Fridge was full of burst open mini-bar soft drink cans that were dripping out the fridge door. No one even came to clean that in two days. There was no daily room service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2023
Gross. Disgusting. Unclean. Avoid.self contained does not mean no housekeeping. You get what you pay for but I'd rather have stayed in the park opposite. Toilet paper could be used as sandpaper for a painting contractor. Have never been so grossed out by an unclean environment.4 coffee cups and 2 milkshake glasses are all that was provided in the 3 bedroom town house villa. This property needs a refurbishment, new housekeeping and new management.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 10, 2023
My toddler son and I stayed overnight here during Easter 2023. The staff were quite friendly. The room was clean and spacious. However the bed was quite uncomfortable. The mattress was too soft and I could feel the springs when I slept. The pillows were also quite uncomfortable. The room had a bar fridge, a microwave, tea, instant coffee, 2 x mugs & 2 x wine glasses. However a few plates and cutlery would have been handy.

Property Policies

Check-in and Check-out Times
Check-in: 13:00–17:00
Check-out: Before 10:00

Front desk hours: [Mon-Sat]08:30–17:00, [Sun]08:30–14:00

Self check-in: Contact the property for the access code

To check-in, contact the property 2 days in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 33
A stay at Comfort Hotel Pacific Cleveland places you in the heart of Cleveland, within a 15-minute walk of Grace Hartley Bushland Reserve and Black Swamp Wetlands. This hotel is 21.3 mi (34.2 km) from Brisbane International Cruise Terminal and 0.9 mi (1.5 km) from Cleveland Ferry Dock.

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.

Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include express check-out, complimentary newspapers in the lobby, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Services & Amenities

Outdoor swimming pool
Conference room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportBrisbane Airport
Distance to Airport31.98KM
Nearest Train StationAscot Station
Distance to Train Station28.75KM
Average Price FromPKR42970
Hotel Star Rating3