DeeDeeF1980
May 13, 2023
Stayed for 3 nights during NASP tournament. Hotel is in a bit of an odd location. Check in was quick, the hotel only has one set of elevators by the lobby. The hotel had quite a few negatives. The pool was closed during our entire stay due to maintenance issues, which was one reason we picked this location. Our room was advertised as two queen, but appeared to be full size beds. The full kitchen still had previous guests food in the fridge, and dirty utensils in the dishwasher making it smell like rotting eggs. The bathroom mirror has a sticker stating the cleaning room policy, & rooms are cleaned for those staying 5 or more nights, which is ridiculous. By the second full day, guests need clean towels & empty trash as bare minimum. On our second day I asked for housekeeping and was told that you have to notify the front office before 8am of the day you want service or they can’t accommodate you. Instead we had to pile full garbage cans & dirty towels in the hall. Hot breakfast is another requirement when traveling, & this location barely skirts by. Each morning the breakfast was chaos, only one waffle maker so up to 5 people waiting. Each days offerings were the egg or pepper omelets that all chain hotel serve for breakfast, & 2 breakfast sandwich options. No sausage or bacon, hashbrowns, or sliced fruit. Will look for another hotel when we visit the area.