Guest User
July 12, 2024
Horror Story! Danger!!!We checked into the Hampton Inn in Manning, SC because of a Storm. Red Flags went off Right Away! The back doorways not secured. The Biz center was closed. Then, we had to get 3 different remotes to get the TV to work. The staff was very nice, I even had my husband get sour cream for the Front Desk. I wish it had stayed this pleasant. I am a Super Early Bird and went to the lobby at 3:30 am to check my email. The Night Manager was sleeping in the lobby and told me that I had to LEAVE! Wait, uh what? Then he said that if I did not go back to my room he was going to kick me out of the property. ***??? I waited until my husband woke up and shared the story with him. My husband let the Night Manager know that it was NOT OK to speak to a woman in that manner. The Managers response was F You, I will F Up your P*ssy As*. Then he chased us out of the parking lot and down the street to the gas station. After arriving at the gas station, the manager threatened us and blocked us inside the gas station. I was forced to call 911 to prevent any further altercations. That should have been the end of the story but....After leaving the property I saw that the manager had made several 100's of Dollars in fraudulent charges to our card. I spoke to the GM several Hours later and I was refunded half of the room costs. Hilton Corporate offered me 10,000 Hilton points for the problem. Are you kidding me? As a Loyal Hilton Honors Member, I expect better. I expect to be able to go to any Hilton Property and feel safe. Hilton Do better