Hotels Near Público Park in Ciudad Juarez

Excellent service. Breakfast better than most us Hampton inn, with good Mexican dishes made from scratch. Cozy lobby and nice personnel. Issues, while rate, had been managed professionally by the staff. Tariff is also quite reasonable. The pool is perfect to spend summer time and you can go by foot to world class restaurants and night life. Very well placed

good service clean room

Recently renovated hotel, so everything feels new .... very comfortable and clean room, ... some details that bothered me; I had not touched a hotel that would force you check-in until 4 pm, reserve a two-bed room and I had not touched me at any hotel that told you they would charge you for a third adult, I annoy the comment (although we were only two), and the last touched me a few people who were drinking alcohol in the front parking ... for all the other OK.

My family and I stayed at this hotel for a discounted rate through a friend, for a total of 8 days and 7 nights. We had adjoining rooms which was very convenient and fun. We felt safe on the fourth floor however our rooms were right next to the elevators and once a big group of kids/adults checked in the noise level went up. You can hear slamming of doors. We requested that maintenance unclog the sink in one of our bathrooms but they never did and it was pretty nasty to have the water never fully drain correctly. One of the rooms had a light fixture go out and start smoking but maintenance did come for that and made sure it was safe. The breakfast that is offered downstairs is overpriced with limited selection. The beds were comfy but the pillows were too soft/small for our liking. The room service is convenient and great customer service, really elevated the hotel experience. Overall, we enjoyed our stay and would consider this location in the future.

Excelente servicio, personal muy atento, las indicaciones perfectas y sobre todo la comida del restaurante una delicia. De verdad muchas gracias hotel colonial. Tengo convenio con ellos, algo muy muy bonito. Gracias Cd Juárez Chihuahua

The hotel is located in the heart of the city. It is the best of all hotels, crossing the street remains consulate, the mall, medical examinations, no taxis need to be taken and no way to lose, you can reach everywhere walking and in three minutes, the bad thing: The room is not perfect when you arrive, the coats smell bad, and there is no daily cleaning!!! The price is accessible.

Let me start with the water! It smells horrible makes it so uncomfortable to even want to shower. Wifi is so bad, breakfast is okay . Only one elevator works and their transit vans staff claims doesn’t work to avoid taking guests to their appointments. Rooms are very small and sheets smell horrible as well had so many hair and stains, they don’t care about their guests only their money . If they did they would fix all these issues to insure everyone’s wellbeing and comfort . Only true benefit is you are right across from the consulate, we definitely did not renovate our stay here and went to the Hampton which ended up being cheaper and has a pool and gym along with breakfast. Also washer and dryer don’t work either ! Primero que nada el agua tiene un olor horrible al igual que las sábanas y el cuarto, los cuartos son demasiados pequeños sin lugar para poner tus pertenencias, el servicio del wifi es demasiado lento y se corta muy seguido. Les dicen a la gente que el van que tienen de transporte no sirve para evitar llevar a la gente a sus citas . Ay dos elevadores con el hotel lleno y nunca vimos que llevaran a alguien para intentar arreglarlos . Hay hoteles más baratos y muchísimo más limpios que este que igual incluyen el desayuno . El único benificio de aquí es al cruzar la calle está El Consulado y toda sus citas para inmigración . Busquen otro hotel para estar más cómodos a ellos solo les importa su dinero no la comodidad y bien estar de la gente.

General inside the hotel. However, Juarez is also a good value for money. It is about 20 minutes drive from the airport. It is not recommended to eat at the restaurant on the first floor. The restaurant service is not good. There is a big Liverpool supermarket near the hotel and a food street on the second floor. There are so many things to eat, and there are restaurants opened by Chinese people.

I made a reservation here a couple of days before and when I arrived they had told me that they canceled my reservation because I had not confirmed my reservation even though when they emailed me (in Spanish btw, what if I didn't speak English) I had confirmed that I still needed the room. They emailed back saying to call the hotel, which I did and the first time they hung up on me and the second time they didn't answer. They said because I got there after 6:00 PM they canceled the room so I was left stranded in Juarez. I had no car so I had to walk to nearby hotels until I found an open room which was double the price I had expected to stay. All this on the day of the booking! How can I be checking my email if I am traveling?? Stay somewhere else. This place does not care about customers. Just how many rooms they can book.

Hotel maria bonita from the consulate is really good a recommended to everyone the staff and the management team are really polite and courteous they go the extra mile for serving you I really going to be using this hotel went ever go to Juarez excellent job guys keep doing it 👏 Sincerely Carlos Diaz