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There were a few things I liked and did not like about this Best Western. I'll break it out into sections: THE ROOM- Decent size and room for a family of 4 to move around, Free Wifi, 2 chairs, and a table, Fridge, microwave, closet with iron and ironing board. Beds and pillows were comfortable and the AC worked well. Bathroom was your standard one and clean. What I didn't like was the chairs had been overlooked and there were lots of crumbs and a part of a plastic wrapper on it. THE POOL: The pool was a decent size- 6ft. deep. A little cool for an indoor pool, but not bad. It was Handicap accessible as well. We swam right before they closed and they did end up running out of towels for the next people who came in after us. BREAKFAST: The breakfast had multiple hot food items as well as your typical continental breakfast options. I did stay at a different BW the night before and that one had a few more hot items, and a hot drink machine that offered many more drink choices, but the only thing we really missed from those was the hot cocoa. The breakfast overall though was decent. It filled us up. It was worth advertising that breakfast was included. HOTEL APPEARANCE: small lobby and convenience shop. The lobby did have a slight odor, but I think it was from the pool which was right next to it. There was a large breakfast room, I did have a hard time finding the stairs. We don't know where they were, but we also didn't look too hard. Also the carpets throughout were very faded and the hallway needed another vacuum. But I tend to judge hotels by their carpets, and their carpets just seem worn, tired, and dated. The carpets could use a refresher but that part doesn't change the function of the hotel. LOCATION: It was quiet, while also being near a road that had lots of restaurants, supermarkets and pharmacies. (which I needed to use). Very convenient to the beaches and outlets. STAFF: I didn't really interact with the staff, however when we passed in the hallways every one of them greeted us in some way. OVERALL: I give this a 7. It would have been a 9 if the room had been a little cleaner and the pool a little warmer and maybe just a couple of other options at breakfast. I am comparing this to the other one I stayed at in Scarborough the night before and I did prefer that other one. If I hadn't been there, this one might have scored a little better.