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This is probably the closest hotel to the Cleveland Clinic hospital and outpatient complex. They even have a shuttle to there. We are spending almost 3 weeks here for multiple medical procedures. Customer service at the hotel is excellent. Minor maintenance issues are handled almost immediately, front desk, maintenance and housekeeping staff are all friendly and professional. The amenities are good with multiple seating areas, nice pool, etc. The room is well appointed for housekeeping with plates, pans, utensils etc. The only negatives we noticed is that the carpet by the elevator is worn from many feet and suitcases and the room AC has a rumbling sound when running. It wasn’t loud enough to keep us awake though.

Very friendly staff that make you feel comfortable. Breakfast is offered every morning which is helpful if you have an early start. The rooms will benefit small families as they have a refrigerator and kitchen for you to store your food on a weeklong holiday.

As you know, it is hard to tell whether a hotel is as nice as the pictures online. This hotel exceeded our expectations. Yes there is construction going on in the lobby but there was plenty of room for breakfast guests with hot and cold items. What we enjoyed was the location. Beautiful landscaping, hotel located in a strip mall with several restaurants, restaurants within several blocks of the hotel, easy access to the interstate, and pleasant staff. Unfortunately we could only stay two nights but would definitely book a stay here again if we returned. The room was clean and the overall impression was the hotel was being well maintained.

This place is for real! In 20 plus years staying and being very faithful to the Marriott brand, this has to be THE BEST HOTEL…….E V E R !!!! Stefani front desk…if you don't fall in love her instantly, you have a serious problem…She is the MOST amazing soul I’ve ever met…THE ABSOLUTE FACE of the Courtyard Marriott in Weston. Stefani it’s Glenn, I don’t know if you remember me……… Kassandra at the front desk…AY-FORKING—AMAY- ZINGGGGGG! Willing to do anything to make sure your stay at the CW is nice and comfy…Love her to death! Jared and Mohamed at the front desk…two men that you can’t help but to just respect and admire. Jared works his butt off to make sure you are happy and Mohamed, is one kewl, calm and collective cat. Nothing phases him and always has a smile on his face. Chris and Danny in Engineering…it’s broke? We will fix it! And no, nothing is broken but two fellas that will change a lightbulb in the middle of the night for you, just because they care. Oscar the Asst GM…always dressed like he is ready for a night on the town and works HARD to keep the team well oiled… Libby DA GM…sorry but this is gonna get sappy…INSTANT CONNECTION with INSTANT POSITIVE VIBRATION from her…take every GM in every hotel across the country and not one holds a candle to this incredible soul. Sorry Libby but you had me at, “Hello”. The vibe and passion you give off is AMAZING! Your warm and easy going demeanor is what will drive me back to this hotel every time I come to Florida. You are what class is all about and the warmth you give off is either the best acting or the most sincere. I’d bet my last nickel it’s the second one. Thank you for being the person you are and you have a friend for life. The walls are nice, the beds are comfy and the rooms are clean but it’s really this amazing team lead my Libby that makes this hotel stand out. The G-Man has spoken! And no, no one is comping me days or paying me to write this. It’s about saying thank you to people that take care of you, and they have… The G-Man has spoken….again!

I was allowed early check in, something I appreciated. The only down side was the TV channel line-up and the struggles with the remote. Too many steps to take just to change the channel. The room was comfortable and spacious. I had a double bed room.

Hallways smell like sweat and the room like wet dogs. Carpet in the room & shower was gross, overall way overpriced hotel. I DO NOT recommend for anyone with kids nor vacation stay. Pls look for other hotels

The service is not so great, very thin walls, anything was said next door you could hear it. Since pets are allowed here the carpet is dirty, and they need to br updated. Tbe beds are bad, stayed 2 night, not able to sleep well at all. I don't recommend this hotel if you need to rest, and have a pleasant stay.

I wanted to give this hotel five start as they are really trying. The staff were wonderful. Welcoming, friendly and professional. The hotel has been remodeled I believe, as it is bright, cheerful and clean. New carpets, great design. Location near I-75 and Pines Boulevard. 1/4 mile from Cracker Barrel. The hallways were bright and clean, the room was large and spacious and clean. However, there were a collection of little things that irked me. First, the bed in room 304 was horrible Extremely soft, I mean sink down to the floor soft, with lumps. The elevators made noises and the elevator certification was a year out of date. The bed in the room was right near the window and the air conditioner, which was very loud and changed sounds throughout the night. Since I couldn't sleep on the soft lumpy bed, it didn't bother me as I was awake all night. No soap bars, but bottles attached to the walls. The shower was great, except when you pushed the soap out of the bottle on the wall some would land on the smooth shower floor and if you stepped on it, you became Batman and flew across the bathroom. The breakfast bar was dismal. Scrambled eggs and limp bacon was it for hot food. (Thankfully, I love limp bacon so I was happy.) No waffles or cinnamon buns. Had some bagels, a toaster and cereal. Coffee tasted old. They charge an extra $100 deposit which is something I have not had before at a Holiday Inn Express. They also had a nice pool and an exercise room, as well as a small store next to the check-in counter. No vending machines that I noticed. They had a nice laundry room on the third floor. Not that it matters to most people, but there was no bible in the room. Overall, a bright clean hotel. Just missing the mark in a few areas.

The hotel is clean, staff are nice. The location is good which is close to Sawgrass Mills mall. However, there is no slippers, no cleansing products like toothpaste, toothbrush, etc provide，that’s a bit troublesome as I do not expect no such stuff and I arrived late at night, cannot buy either. The breakfast is not as good as expected, just few choices for the buffet.