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Traveled with my two children and we loved staying here. The moment we walked in, the kids were taking pics of the giant huskies and the lady behind the front desk offered to come and take our picture. All staff we encountered were lovely, especially Jodi in the trophy room. Hotel was clean, and the food was way better than I expected, I loved my breakfast omlet.

The Inn was very clean. The beds were really comfortable. Modern bathroom in our room. The inn keepers left continental breakfast in designated area downstairs. Checking in and out was easy. We felt safe. We never met inn keepers though(disappointed). They texted us when our room was ready and we could check in. They texted us information on how to find key to inn and our room. They controlled the heat to the building remotely (cold when arrived.. the thermostat went up to 70degrees in evening… by 8:am next morning the thermostat was turned down to 65degrees. Downstairs it was 60 degrees). The Inn was all closed up downstairs except for one room that had continental breakfast. There were handwritten notes in room giving us information about quiet time, check out, where to find continental breakfast, etc… how to reach them (phone #s). I didn’t find it warm and friendly like an inn should be. The floor boards in our room was uneven…. Not good for elderly people that have trouble walking(my husband). I feel like we paid too much for what we experienced and got.

In the suburbs, there is a supermarket behind the hotel. The hotel service is very helpful, the bed is big and the room is big, the price is expensive, after all, the location is average, it takes a long time to take a taxi, so I won't plan to live next time.

I’m not one for writing reviews, positive or negative - but this without a doubt the grossest hotel I’ve ever stayed in. I accept that for the price, you don’t expect a lot - but this is a different level. If I weren’t exhausted from a long drive, I’d be chalking the hilarious $81 (plus an additional $20 for my dog) as a loss and going elsewhere, or sleeping in my car. For already looking seedy, the parking lot is very poorly lit. The hallways are filthy, with paint chips and litter all over. Some of the doors have the room number handwritten on with a permanent marker. For the room itself, the main lock on the door doesn’t work. I turned on the TV, and the volume doesn’t work at all. There is black mold in the fridge. A broken light cover was left on a shelf. The windows are so caked with dirt/soot that you can barely see outside. And the odor in this room is strong, nearly overwhelming. I’m genuinely shocked that this place is allowed to continue renting rooms.

I would have preferred a Best Western but chose the Red Roof in Vernon because it was convenient to the major thorough fare and on the east side of Hartford since the following day we were heading to MA. I'm afraid I didn't like the Red Roof. I always forget they don't have elevators going to the second floor. We were carrying a heavy suitcase and being in my 70's, I'd definitely look for one. We went to our room and by 10 p.m. were heading to bed. I wanted to check the internet quickly on my computer, however, I wasn't given a user or pw to get onto the web. In order to get it I found I'd have to back downstairs to the front lobby since there was no phone in the room. Needless to say I was disappointed in my choice.