Find the Cheap Powell Butte Hotels

Very clean, new room. Plenty of outlets and lights. Easy access off Hwy 97. Very friendly check-in staff and very quick. Excellent WiFi. Micro and fridge in room comfortable bed and good quality, thick bath towels. Only negative was the $150 deposit required at check-in. No coffee pot or hair dryer, but there is coffee in the lobby.

Made a reservation back in November for last night. At the time of check in the clerk said there was no rooms that they overbooked the entire hotel due to local events. If it wasn't for someone not showing from one of the these events this rating would have been bad and my group of four would not have had a room. The hotel and rooms were very clean. The staff was very nice and very friendly. Parking lot filled up fast.

We have stayed here often, in fact for years, when we come from Portland to spend the holidays with our family in Redmond. Yes, it's my fault that I did not see the small font when I booked, that said non-refundable. We did not anticipate an out of the ordinary snowstorm that made all the passes from Portland to central Oregon nearly impassable. In fact, none of our family from outside of Redmond could make it there. I called over 48 hours before our reservation to let the front desk know we may need to cancel if the roads didn't improve and was told that she could not give me a refund based on my reservation. Since I did not want to be out nearly $500, we attempted to make it. When it became obvious over 24 hours before our trip, that it was not safe to travel, I called to cancel and asked for the manager to call me. I never received a call. I emailed the contact info for Choice Hotels, the parent company of Comfort Suites, and received an email a couple of days later that, since their hotels are individually owned and operated, I would need to contact the hotel directly. My husband has now called THREE times, only to be given the same message that the manager would call him back. It has now been nearly three weeks of phone calls. Do you think a manager has called? Of course not. I get it....we booked on a non-cancellable reservation, but you can't even give us a call???? What if instead of a snowstorm, it was COVID that would have caused us to cancel? Guess we'd have to drive there anyway and stay in your hotel so we don't lose our $500. This did not just happen to us, but also our sister whose flight from Juneau was repeatedly cancelled due to staff shortages and the snowstorm in the Pacific Northwest. Absolutely NOTHING she could have done to get herself from Juneau to Redmond, Oregon, without a boat or an airplane. After years of being a repeat customer of this hotel, we will no longer be returning. Good luck to anyone who wants to get ahold of the manager of this hotel in the future.

This hotel has a bar next door. It sort of spills into the front hotel parking lot. You'll get 10% off if you go there. You may want to skip it. As we arrived, some locals were sitting in front loudly cussing each out and accusing each other of past beatings. Has the feeling of an outside meeting place for bad boy biker bands who have lost their day jobs. We were in a bottom story unit. Most likely entrance was through the back door. The lock is busted out so anyone ( and many do) wonder in. Hallway to the room smells of bug spray, cigs, musty, non-cleaning, etc. Room was not very clean. Exposed writing leading to the lamp on left side of bed. Very stained arm of sitting chairs. We were a bit scared to speculate on the source of the stains. Bathroom was decent. They recently put in new flooring which was nice upgrade. As we were unpacking, there were a few people outside of our window arguing and threatening each other. Beside them was a Honda SUV with ALL of the windows busted out. It apparently is the normal state for this vehicle as it was parked in the back Econolodge lot the next morning. We checked out a day early and gleefully paid more to sleep in a different city the next night. There isn't a lot of hotel/motel supply in this town so maybe you'll need to do the same and just make the 30 minute drive in. Employees (two females) where very polite and tried to be helpful. They were the bright spot during out mid September stay. They deserve a raise.

In spite of requesting a ground floor room, I was assigned a room on the top floor. At check-in, I was told that it was too late to do anything about it because they were fully booked. Note that I was checking in at the earliest possible time and there was a line of people checking in behind me, so there were probably many people that hadn't yet checked in that hadn't made a ground floor request and for whom it wouldn't have mattered. Too make matters worse, there are no elevators, so if you're assigned an upper floor room and have a lot of heavy bags as we needed for our trip, you're going to be lugging them up multiple flights of stairs.