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Here’s the positives: staff are friendly and accommodating, room was clean and the price per night is not bad at all as they gave us a suite plus breakfast included though I understand that because of the pandemic, foods are prepacked but guests should have a way to toast their breads or bagels for better taste than heated thru a microwave which makes them soggy. They have mini snack bar with a good selection to fill your cravings. Negatives: first and most of all, hotel should have informed or specifies in the website that their pool is closed. We’ve been to other hotels in PA with pools open even during pandemic. They have a daily maintenance and clean up crew to make sure the pool area is clean. We are a traveling family with kids who loves swimming in the pool whenever they can. Imagine the disappointment of their faces when the front desk told us that their pool is closed when clearly there was nothing posted in their website. If only I could cancel and move to a different hotel, i would. Second, the duvet cover is super polyester that every time we touch it, it sparks! We were worried it might catch fire while we’re sleeping tossing and turning so pit them on the floor. Every time we touch each other we get shocked. Kids made fun out of it but I have trauma with it. Our sleep was uncomfortable because our blanket is thin and it was cold in the room.

Our room was number 324 facing the parking lot. The lobby is outdated, the room smells bad, and the air-conditioning keeps blowing cold air on the person that is seating next to the table to work, Old air-conditioning, bugs in the bathroom.

Me & my toddler stayed here for the weekend, friendly staff!. I’m not sure why there is so many bad reviews. We stood in room 102. Everything was cleaned. Bathroom was okay. But overall enjoyed my stay !

We took our 5 year old granddaughter to the SpringHill Suites and we loved every minute. We parked the car and walked a short distance to Sesame Place for 2 days at the park and a 2 night stay. The staff, especially Pam, were very friendly, helpful, welcoming and informative. The hot breakfast was delicious and we so enjoyed the indoor pool. We could even walk to nearby restaurants. We have stayed here before and will certainly be back. A special thanks to Pam who went above and beyond in making our vacation so enjoyable. The staff overall is exemplary. We appreciated the hospitality and the awesome hotel.

3 generation family gathering to enjoy the New Hope area. Staff were very accommodating and provided cribs as requested. There is a rear parking lot entrance with luggage carriers making checking in and out a breeze. My room was clean comfortable and quiet. My only complaint about room was it could use better desk lighting. They served a hot breakfast but some items ran out for late comers. Coffee was a bit on the weak side for my taste. Management should also keep the breakfast area open past breakfast hours so that late comers can enjoy a leisurely meal. But overall it was a nice stay.

Stayed two nights for Sesame place. It was OK and the restaurant team was really great but this place does have some issues. Restaurant team was great giving us big table for 10 and great service the two mornings we were there. The hotel has little parking in the secure front lot. After that you have to park in back in a dark sketchy area. Getting to sesame on foot should be easy as it is so close but the town in 35 years has made no adjustment for sidewalks or even lighting for the road to the park. Dangerous walk. No shuttle. My room was handicap room which was fine but smelled like smoke. I failed to buy a park hotel package. Probably a mistake.

Had to visit the area for family funeral. We are pretty loyal Marriot Residence Inn travelers, and this was probably the nicest one we've stayed in. Property was very updated and modern. Front desk staff was courteous and they were able to accommodate an early check-in request on a Thursday afternoon. Our studio room was well laid out and very comfortable. I love the large TV that swivels to face the TV or living room. Various pillows in different thicknesses enabled a custom sleep experience. Great value for the money. My only (small) gripes were - the lobby coffee wasn't consistently refilled, and we needed some change for a $20 to leave a housekeeping tip, and were told it was a cashless facility, so we were not able to break a bill to leave a tip. It would also be great if they would add EV charging for guests. We were probably there during a particularly quiet season with school being in session, but we saw zero children during our stay and the property was quiet and serene. Would not hesitate to return.

I had stayed here not expecting much because of how much of a cheap price i had payed. But wow, you really get your bang for your buck staying here. First off the rooms meet your basic necessities, nothing was missing, and if i needed more the staff were more than happy to accommodate me. Especially with coffee, i’m a big coffee guy and i won’t lie i was being a pain in the neck for how much i was asking for, but the staff didn’t even bat one eye and gave it to me immediately with great customer service. The service really was the best part. That brings me to my second point, the service was really good. In other bigger hotels they really don’t treat you with the amount of care that a smaller hotel can. But even if a smaller hotel can, most of them won’t. (i guess the money isn’t good enough for them to care). This place is a really good pit stop for traveling on the road and i would suggest them to people who don’t want a long stay but maybe a day or two.