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The manager was very friendly. The hotel was conveniently located near the freeway, restaurants, and gas station. The beds/pillows were super comfy! Unfortunately due to shortages we were unable to eat breakfast at the restaurant.

The review would be a five if it was only about the great staff there. George in housekeeping was very helpful and Keilani at the front desk was delightful to talk to. The review is a two for four reasons... 1) The indoor pool was a selling point but it was closed and completely torn up for renovations, which really should have been mentioned on the website to avoid disappointment. I felt intentionally deceived. 2) The fitness room AC was broken and it was a stiffling 80 degrees in there for a miserable workout. 3) The pullout sofa was worn and the mattress was thin and uncomfortable. 4) There was a hole punched in the bedroom door which was very poorly patched and the shower tub spigot was so poorly installed there was a big gap from the shower wall. A Homewood Suites shouldn't feel like a Motel 6.

I read a lot of the reviews before I booked this hotel and after staying here for two weeks it makes me question if some of the positive reviews were from people who actually stayed here. First, the air conditioning did not work. It would kick on and off constantly during the two week stay. I asked the front desk to send someone up to look at it, but it was never fixed. This is a common issue with several reviews for this hotel. The refrigerator is a small 18” by 18” and it’s placed directly on the floor. So if you want to put something in or get something out you’ll have to lay on the floor to do it. Impossible for elderly people to do this let alone someone very young. No internet access in the room. Does not matter if you have a code or are hotel loyalty member, it does not connect. The mattresses is wore out. My wife and I flipped it, but it did not make it ant better. The elevator is extremely small and slow. There is only one elevator to access the guest floors and it’s frustratingly slow. The positives, the staff is nice, parking is adequate and the location is centralized. Service of the rooms is only ever other day and you have to request new towels if you want them. So I stayed there on business for two weeks, I wish I could have stayed at another hotel but the company I worked for booked it here so I had no option. If I did, I would have gladly paid more to have a nicer hotel all the way around. It was a very disappointing experience and I would not stay here again. My advice: do your homework before you stay at this property, Marriott’s are generally not this bad, but this particular hotel needs to be updated very badly.

The hotel is clean and tidy, the room is not bad, there is a laundry room, gym, complete facilities! The location is excellent, there are various restaurants going out, there is a big bookstore next to it!

Hello, it was a very comfortable stay, all quiet, good cleanliness, everything you need for a good rest

The room and hotel were very average. The toilet in the bathroom leaked on the floor. The sink drained very very slowly . The bed looked like someone had taken a nap while we were out, even though it was supposedly serviced . Very weird! Breakfast except the waffles was less than average. My wife said she not choose this location again.