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Our family was in town over Memorial Day weekend for our son's wedding. The hotel was conveniently located near both the airport and the wedding venue. From check-in to check-out, I was completely satisfied. I'm a people person, so customer service is important to me. The team at the hotel were competent, friendly, and helpful. Not only was I the father of the groom, but I also officiated the wedding. My script (yes, script) underwent several revisions and the staff was helpful in getting my comments printed out. The rooms were immaculate when we checked in and the housekeeping staff made sure we got everything we needed. The fitness center was small but adequately equipped. The breakfast service wasn't extravigant, but the food was tasty, diverse (including different proteins daily), and accessible. Since we were busy throughout the weekend, I can't provide any tips of recommendations. There were other aspects of the hotel we didn't use, but we will be back, as our inlaws are less than 10 minutes away. Thank you to all the staff we encountered.

Very good, very quiet, breakfast is very rich

Staff was very hey and friendly. Breakfast was delicious with many choices. We will come back!

It was planned trip for a Hotel slumber party for our Granddaughter and friends.The girls loved it, and being with friends and with her grandmother.The The hotel staff was very nice, helpful and welcoming. The room was clean and the overall layout was nice, grounds and parking.

Super friendly and professional staff. Spacious and very clean rooms. Great prices and very much a value. Will stay here many more times in the future. One of my new favorite hotels. Convenient to the airport. Will stay here again and Mike forward to a return stay.

The service staff is friendly and the pick-up and drop-off service provided by the hotel is very intimate. The pick-up service runs until 12 midnight, and the front desk is notified when you get off the plane. The room was clean and the room and bed were big enough.

Was sent here by American Airlines after they cancelled my connecting flight through Charlotte. I was collected in a shuttle that picks you up from the loud, filled with fumes under-construction parking garage. The shuttle driver was pleasant but the wait was not. My room was spacious but not quite clean (the toilet, the bathroom floor; scars on the furniture, looked like someone had tried to kick in the adjoining door). I am disabled and the room they gave me had no door to the bathroom or toilet. The mattress needs replacement; sags badly and has an obvious list to one side. The hotel is right next to the airport and you get to hear all the jets take off and land, really very loud. The only walkable place to eat is the Holiday Inn next door, which was overpriced and not good. On the plus side the staff were very nice and there was free wifi. OK to stay here if they put you here but if you have a choice, I’d pass on it.

I had the pleasure of staying there for a night. It was comfy, clean and the staff was very friendly. Thank you to Sharell for help on getting a shuttle to and from the airport and to the gentleman at the front desk (Igor for his name) but I check out on 7/13 and when I called down for an iron cause the one in the room was not working he made the call and I had an iron within minutes. I will definitely stay at this property again in the future while Charlotte. Thank you for the hospitality it was excellent!!