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Beautiful setting, lovely outdoor pool. Great location, nice walk across the river to Porto. Nice friendly welcome and staff were always super helpful. Well appointed spacious rooms (albeit the bathroom would benefit from a sliding door. Excellent breakfast Disappointed that the out door pool didn't open until 10 am so missed the early morning swim( there is an indoor pool but not quite the same) Very disappointed with the Pool & Bar menu, food quality mediocre at best and very expensive for what you get !

Nous venons de passer 3 nuits dans cet établis*****t le rapport qualité prix est très bon. Accueil très sympathique. Petit déjeuner compris dans le prix très copieux... jambon fromage œufs fruits frais yaourt gâteaux locaux pain complet céréales blanc... Literie très confortable. Très propre. Salle de bain indépendante mais privative.

This hotel was located in Gaia just outside of Porto. I didn't realize that it was not in Porto but it turned out to be a blessing. The hotel was quiet, spacious and very easy to travel every day by uber to Porto. We visited during the Euro soccer world cup and watched one of the games in the large bar diner area. The hotel was comfortable enough and the beds too. We have requested a fully stocked kitchen since we planned to cook some meals. However the crockery and cutlery were not very good to use. They were very dated and we were not given any sharp knives, paper towels, dish soap or sponge to clean up. So we could barely cook. Strange how the refrigerator was located in the lounge instead of the kitchen area. Regardless, our stay was enjoyable.

I recently stayed in Hotel Black Tulip. On the first morning I noticed that there weren't electrical points for using a shaver available in the bathroom . I reported this to the young man on reception-thinking this will take some time to fix/put right. Within minutes a repair man was knocking on the door. He set about replacing the unit on the wall and enabled the use of the electrical points. I was very impressed. Staff on reception were very helplful.

In general, the room is clean and nothing more, but the rooms are rather ”tired”. No slippers / bathrobes - and although this is the norm for a three-star hotel, nevertheless, the absence of even a soap dish for bar soap provided by the hotel itself is already interesting) The shower cabin was leaking, we had to wipe the formed puddles with towels. At the junction of the cabin with ceramic tiles, black mold is possible, black plaque is possible, but most likely mold. In Portugal, the presence of mold is like snow in Russia in winter - for granted) But the water pressure in the shower was such that at least do yourself a hydromassage - I really liked it)) The mattress is quite hard, those who have a sore back are unlikely to appreciate it, but massive comrades will be very comfortable, the mattress practically does not slip. There is a kettle and cardboard cups in the room which is a big plus. For those who are interested - TV catches almost all possible channels. Breakfast is typical European: yoghurts, muesli, sliced cheeses and ham, bread. sweet buns and pastries, boiled eggs, fruits, tea and coffee. Nothing special but you won't leave hungry. The cost of breakfast is 18 euros for two.

Booked this hotel directly via the ITG website . Yes its in Vila de Gaia -on the other side of the river from Porto old town -but public transport is available close by and Uber rides are around 4 Euros .....or hotel can call a taxi for you . The hotel is host to some airline personnel ,tour groups .....and the odd football team (Benfica on this occasion ) turns up pre match . On this side of the river you are close to El Corte Ingles department store and Shopping Gaia shopping centre if retail therapy is your thing ....and there are some individual shops /supermarkets /restaurants /cafes close by . A few weeks before we were due to travel my husband broke his collar bone . I e -mailed the hotel to ask if we could have a room with a walk in shower just to make it a bit easier . Got a very quick reply from the hotel saying that they could certainly do that ......so not only did we have a room with a walk in shower ,we had a suite . It was just so spacious & comfortable and made our stay even more enjoyable . I cannot praise the staff in this hotel enough -reception , bar ,restaurants, housekeeping -all so helpful and friendly during our stay. Reception staff were so helpful in providing Information ,maps and directions and giving restaurant recommendations . The hotel was spotless and well maintained and our room was serviced daily. There was an excellent choice at breakfast -served between 7AM _10-30 . We had lunch /dinner in the hotel bar /restaurant a couple of times during our stay -mainly for convenience as we didn't have the best of weather during our stay and we enjoyed a ”nightcap ” in the hotel bar each evening . I didn't use the spa or gym /fitness facility on this occasion so can't really comment but note other reviews are positive . When planning our trip we did consider a few different hotels on the Porto side as well as some apartments but kept coming back to this hotel based on price & reviews -for us on this occasion we deffinately made the right choice and would stay here again .

Overall, I am quite satisfied. The room is clean, but there is no desk. Breakfast starts at 7:30, which is a bit unfriendly for people who catch an early flight. There is 24-hour free coffee and water, which is worth a thumbs up

Had a suite and the room was great. Very helpful and positive staff at the reception. But we had a terrible experience in the hotel restaurant. Ordered a 14£ Cesar salads. And it was mainly bread pieces. No chicken or bacon at all. When we inquired about this, we were told, this was the Portuguese way to serve it. And this was a boldface lie. Very disappointing as the hotel was really nice.