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It is truly one of the most beautiful hotels.. and the most beautiful service from all the hotel staff, especially (Mo), a very respectful, hospitable, courteous and helpful person, and truly the happiest of all the RNTC team.. I thank you all for your good hospitality and treatment, and we thank Mr. Mo very much.. and I recommend this hotel to anyone who needs to enjoy it. In Harlem

The hotel is located on the outskirts of Haarlem, a good 35-minute walk to the central square. There is very little around it in terms of shops or cafes or restaurants. So calling it ”Haarlem City” is a bit of a stretch! It is a 12-minute walk (through a nice residential area) to Bloemendaal train station, which makes it quite easy to get to Amsterdam. Haarlem's main train station is about a 25-minute walk from the hotel. The rooms are comfortable and good size. But (and this is a big but!) the hotel was built right next to a big sports centre and if your room faces north it will block your window as it is literally in front of it. This is a really poor design choice, it makes affected rooms feel claustrophobic. This is something the hotel should make clear at the time of booking. Parking in front of the hotel costs 7.5 Euros per night. Given its non-central location, you would expect parking to be free. So mixed feelings overall. Nice and spacious rooms, but the issues I mentioned above detract from the overall experience and value for money.

This is an an excellent hotel with easy access to Amsterdam. We travelled on the RNet bus from Schipol airport directly to the hotel. The railway station across the square from the hotel gives you 30 minute access into Amsterdam. Also great access to Haarlem a lovely town a mini version of Amsterdam without the crowds. The rooms are clean and modern. Staff very helpful and cheerful. We had a very relaxing 3 night stay here. The only negative the hot breakfast scrambled egg bacon and sausage needs to be kept hot it was cold and on cold plates not great. Good choice of continental foods breads waffles etc.

I loved staying at Carlton Square! My room was great, enjoyed having the door to the balcony open in the mornings while I had my coffee. It was very clean, the bed was wonderful! I slept so good! The staff were very nice and friendly and helpful. Loved the water pitcher by the front desk and mints. The little things.

Spent a few days in Haarlem recently and stayed at the Carillon hotel at the Grote Market. The location of the hotel is very good, as the market square is attractive and historically interesting. And it’s where most people in the area gather to socialise, so there are plenty of places to eat, drink and shop. However, the hotel itself is disappointing. There is no proper reception. To book in you have to call into the restaurant which adjoins it, where one of the bar staff will deal with the paper work and then hand you a bill for the tourist tax! While I realise that the hotel is not responsible for this charge and that it’s down to the local authority, I still resent giving in to blatant extortion. Our room was at the top of two flights of stairs, the steepest I have ever encountered. And although it was clean it was also a bit run down. The electrics were very `Heath Robinson’ and there were no facilities apart from a television that didn’t work. The beds were uncomfortable and walls thin enough to hear those in the next room stomping and crashing around till the early hours. The en-suit had clearly been designed by a lunatic. It was incredibly small. You couldn’t open the shower door fully as the wash basin was in the way and you would have to be a contortionist to use the toilet. Would we stay at the Carillon again? No.