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I was in room 1002. There is so many defect i was found. Which is... 1. No water heater 2. Room was flooded with raining water 3. No telephone 4. Tv no channels Lucky i just stayed for 1 night . Already made a complain to the staff. And they promised to wiped the floor but seems no one came. It's hard for us to pray

GOOD (well, more or less): *) I slept well as the bed is good enough. However, the bed is too short. I booked a room with king-size bed. Sleeping in the bed diagonally was the solution. *) The staff are friendly, but not all of them are able to speak English confidently. Especially housekeeping staff. BAD: *) Poor sound isolation. You can hear precisely what is being said in the hallway. And can hear what is happening in the neighbouring room. Many rooms have a connecting door, making the sound isolation even worse. *) ”breakfast included”. They only serve a buffet style, consisting of rice, noodles, (overly) hard-boiled eggs, chicken sausages, plus toast with butter, jam and kaya. And a choice between sweetened coffee or sweetened tea. It is not surprising that the breakfast room was pretty much deserted every time I was there: most people prefer to skip this. *) ”every room has wifi”. True, but the internet speed is so low that it isn't usable for reading email or a newspaper. Forget about watching photos or video. Unusable. *) The number lock on the safety box in my room was not working. As a solution the staff gave me the manager's key to it, for me to keep during my entire stay. Imagine this: if I would have had access to other rooms I would have been able to open their safety boxes. The staff did not record that I had that key in my possession. UGLY: *) The electricity outlet in the bathroom was a serious safety hazard. See attached photo. I don't know what they were thinking when they made this: I don't know what plug fits this dangling connector. The lack of isolation makes this dangerous in a room with a wet floor. I guess the conclusion of this story is that you get what you pay for. I paid RM107 per night for a so-called ”Executive Deluxe” room, which is an exaggeration for a standard double room.

I've stayed here for the second time. Still as impressed as ever The only slight problem is that the hot water kettle in the room doesn't work. Being able to check the equipment would be great. Overall, it's good. I like the friendly, smiling staff. Waiting to provide good service.