Have stayed at this hotel many times, overall value for money in view of the price, cleanliness, room size, and service. The only thing is that the buffet breakfast seems to have dropped its standard, it used to be more varieties with better food quality, now only left one meat dish which is chicken everyday (I stayed for 3 nights and took the breakfast 3 times with my family). No other meat, don't even talk about seafood etc.
In general, a pleasant stay. The hotel provides brushes and some snacks upon check-in. There is no refill of tea bags or drinking water. Need to go to the dispenser to refill myself. Buffet breakfast was good. The room was cool without needing to turn on the aircon. The shuttle bus to the premium outlet or cable car station is hourly. Grab was also available, though we needed to pay premium at peak hours. Super long queues at cable cars, waited an hour to go to the hill top.
At Genting LuxuryColdInn1R1B @ Ion Delemen, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary parking is available for guests.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A number of rooms feature television for guest amusement and enjoyment. Genting LuxuryColdInn1R1B @ Ion Delemen offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. At Genting LuxuryColdInn1R1B @ Ion Delemen, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At Genting LuxuryColdInn1R1B @ Ion Delemen, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the apartment fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Genting SkySmokyColdSty3R2B @ Ion Delemen offers top-notch services and amenities, ensuring guests experience utmost comfort. The apartment offers complimentary parking for guests who arrive with their own mode of transport. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at apartment are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Genting SkySmokyColdSty3R2B @ Ion Delemen provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by apartment and making use of their well-equipped exercise amenities.
The owner answered the phone and responded to the message. The location is quite remote, because there are some construction sites near the apartment, which makes the road condition not good. Apart from the road, there are no major problems.
Hilltop Cloud View Genting Luxury Suite offers top-notch services and amenities, ensuring guests experience utmost comfort.Visitors can take advantage of complimentary parking directly at the apartment.Each accommodation at Hilltop Cloud View Genting Luxury Suite is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the apartment offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Indulge in the numerous pursuits available at Hilltop Cloud View Genting Luxury Suite. Each day at apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the apartment fitness center ensures you maintain your vitality and wellness.
Vista Residence Genting Highland is located in Genting Highlands, 13 km from First World Plaza and 33 km from Royal Selangor Pewter Factory and Visitor Centre.
The accommodation comes with a flat-screen TV and a private bathroom with a bidet, shower and a hair dryer, while the kitchen has an oven, a fridge, and a stovetop. Kitchenware and kettle are also offered.
A children's playground is also available at the apartment, while guests can also relax in the garden.
Putra World Trade Centre is 38 km from Vista Residence Genting Highland, while Petronas Twin Towers is 40 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 59 km from the accommodation.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
AAnonymous UserIndonesia travellers, family trips,
Junior suite room.
4 days 3 Night, Date 26/12/12/2024 - 29/12/2024.
This hotel rewards from Forbes as one of best properties in the world since 6 years, im say agree with Forbes' awards.
Amazing hotel property, very detailed,
almost all properties in my room are amazing,
there is a Christmas tree inside my room,
free wine, high quality bed sets, modern furniture ,
wine glasses, cutlery are all high quality,
also bathroom properties from the white company.
The hotel staff is very helpful, when my son was sick, the hotel staff helped find a doctor, accompanied us to the doctor, appreciated for this.
The location is perfect inside the mall,
next door to mall and theme park.
room cleanliness: perfect.
Breakfast : not buffet breakfast.
food is not varied, little protein.
Absolutely I will back stay there again if I come again 🫶🏻
RRickywijaya17Scapes Hotel Genting Highlands offers a comfortable and enjoyable stay. The rooms are clean and equipped with modern amenities, ensuring maximum comfort for guests. The hotel staff is professional and always ready to assist, creating a welcoming atmosphere.
The location is convenient, providing easy access to popular attractions in Genting Highlands while still offering a peaceful environment away from the crowds. Guests appreciate the cozy ambiance, good breakfast options, and well-maintained facilities, including a swimming pool and gym.
Overall, Scapes Hotel is a great choice for those looking for a relaxing yet accessible stay in Genting Highlands.
JJRwondermomWe had a great new year's end vacation here @ swiss garden hotel genting highlands 😘
We really enjoyed the new years countdown party and the foods served was 😋 😋 😋 👍 👌
Very friendly staffs(from the receptionists to the restaurant staffs all friendly 😘
Location wise ( only RM7 grab taxi to GPO) maybe depends on time and demands
Good food 😋 especially breakfast buffet soo many choices 😋 also tried their kampung friendly rice,char kway teow special oxtail soup yummy 😋😋😋,
Pool was nice but wasn't able to swim coz it's very cold that time with sea clouds ⛅️
Also sooo many instagrammable views to capture when you are @ pool (you can also see the awana cable car & GPO from afar 😉
Clean Room and surroundings ✅
For me its highly recommended hotel ️ in genting highlands ✅️
Price was good for the 4stars hotel 👌
Hhkmnurrr”I had an amazing stay at this hotel! The room was spotless, well-designed, and incredibly comfortable. The location was perfect, making it easy to get around. The staff provided exceptional service, always friendly and ready to assist with anything I needed. The bathroom was clean and modern, and the high-quality toiletries were a nice touch. Every detail, from the cozy beds to the elegant decor, made my stay feel luxurious. I truly appreciated the effort put into maintaining such high standards. I would definitely stay here again and highly recommend it to anyone looking for a top-tier experience!”
SSweetieMiloGreat experience staying in this hotel. Service was good, friendly staff too. Room was huge bed is comfortable and the best part is their pillows not the typical hotel pillow it feels like I'm at home. No aircon but it's ok they have an electric fan and it is cold especially at night. Separate toilet and bath, and it's clean. Water pressure in the bathroom is good. Definitely will come back with my family.
AAnonymous UserWe drove to the hotel in the late afternoon. The parking area is lacking of signage, so it’s a bit confused to get to the right way to hotel lobby. When we got to the lobby, it took around 10 mins to check in which seemed to be acceptable.
Pros: Quite clean and spacious room, free WiFi access,strong shower water, free bottled water,free parking;service standard is on par; great view in the morning.
Cons: pitstop(snack store) has limited options compared to other convenience stores such as 7-11 or family marts;the lifts need to wait quite long time during peak hours; free WiFi takes long time to connect and the connection speed is not smooth to enjoy streaming services;hardrock cafe and rooftop garden and some other facilities are still not yet ready.
AAnonymous UserThe room is okay
But the lift is too packed during check out..we have to wait for almost 20mins before we can check out
For those with babies & strollers they need to wait longer time
HHlnWith its price paid, the room is acceptable however the path to this room is very complex with so many towers around and lift is on service, it’s a maze for me!! The customer service is helping but with such experience, going there is like 15m spent
GGuest UserVery poor self service check-in process. There were no proper directions and guidance. Used the self check machines hoping to check in early, only to found out that all online bookings of hotels need to first Q up at the OTA line for the staff to input your ID in their booking system before you can do self check in. Total time spent waiting at the OTA Q is about 1 hr. Took a Q number of for service counter to help but they were 50 over people in-front of me. As I have child with me, decided to go for lunch. Came back at 3pm to do self check in and no keep showing no room available. Ended up I had to approach the service counter for help.
As I have missed my Q number, I approached the supervisor but was told to wait at counter 10 which was not moving. As I saw counter 7 was cleared, I went up and was served by Miss Dyna. I appreciated her outstanding customer service. Knowing that I had booked 2 rooms, she straight away assigned adjoining rooms for me without asking. However, the first assigned rooms weren’t adjoining so we have to return back to counter and approach her. She apologised and re-assigned the rooms to us and this time is correct. Glad to serve by her which makes our day pleasant.
As for the rooms, don’t expect too much. I was assigned to level 4 and facing another room windows. The floors weren’t clean as hair, dirt can still be found on floor, so we go to buy slippers. no wifi in the hotels and network in the rooms were poor. Despite having data roaming or even eSIM it was bad. The only plus point was easy accessible. Best to get better rooms if with children. The rooms photos should be updated as is misleading.
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