Find the Cheap Cozumel Hotels

Every part of our two stays at Hotel zen was excellent! Clean comfy beds, super helpful and kind staff, and the view from our sea-view room was incredible. The restaurant was an unexpected pleasure, from the background music to the world class cuisine. Love love love the infinity pool and sauna right on the oceans edge. Huge thumbs up!

Good staff, they have a snorkel and diving area part of the hotel. The food is 5 starts ! We took the all inclusive deal for 42 dollars. Worth it! The only thing was the jacuzzi, kids were not allowed but there were some small kids swimming there so it wasn’t relaxing enough, they were also eating there ! Apart from that everything was excellent.

Initially, I hesitated to rate VLA 5 stars because I would not consider it a luxury hotel. The property is a bit old but well-maintained and attractive. Rooms are basic but clean and functional. We had a bit of an issue with tiny ants but I think you would find it difficult to find any place like this in Cozumel that did not. I also was put off initially by the booking process. All my communication was through What’s App and I was requested to make a deposit using PayPal to a personal account. I never received any booking confirmation by email. Not a typical reservation process but all was above board and check in was flawless. In the end, I rated five stars because of the value and the friendliness and helpfulness of the staff. David at the front desk made sure we were settled and had everything we needed. Drinking water? A five-gallon jug showed up in our room within the hour. Extra bed? Set up by check-in. Extra towels? Sure! I wouldn’t hesitate to stay here again as a cost-effective, comfortable alternative to the larger resorts.

I felt the price we paid for this hotel was not warranted based on the quality for the following reasons: 1. Shower drain was broken and had a piece of round plastic covering it to protect you getting cut on the metal pieces. 2. Decor is not great. 3. We had to ask for toilet paper a few times as opposed to it being supplied during cleaning. 4. We talked to a number of other people who paid less than half what we paid - in fairness this was my fault. I booked on booking.com and paid what they asked. One couple booked at the hotel and were able to negotiate a price less than half what we paid. 5. It is situated across the street from a night club and the music is very loud. We initially thought it would make sleeping a problem but fortunately it didn't bother us at all. 6. Smoking was allowed on the patio during breakfast. On the positive side: 1. Staff are great. The breakfast staff and cleaning staff are very accommodating and friendly. The breakfast staff will cut up fruit for you if you ask. Miriam was a favorite for us because she spoke fluent english. 2. The place is very clean - they are cleaning all day. The pool is cleaned regularly - but is quite cold. I liked it this way actually. 3. It is close to the downtown plaza. 4. The AC works really well. 5. They have two hotel cats. :) This could be a negative for some people. 6. The bed is very comfortable - we had a king sized bed which was fantastic. The bedding was changed frequently - I think every other day. The bed is made up every day. Overall I would stay here again but would expect a much lower price.

Not only is the facilities well maintained, but the staff are very friendly and friendly. Also, all inclusive meals and food and drinks are also varied and tasty, well maintained and you can have a leisurely break on the private beach of the resort which is not crowded. I stayed for 3 nights and 4 days, but I would like to highly recommend it to my acquaintances as well as I want to find it again if I have a chance.