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OK Y’all. Day three of our five night six day stay. I cannot wait any longer to dispute all the naysayers regarding this hotel! Our stay has been amazing so far! The service is five star… Everyone has been super accommodating. I would name names but it would be simply everyone we’ve encountered so far. I will say that Gabriella, Josefina, Hugo, Luis (buffet) and everyone at the Altitude lounge are super nice and clearly want to make our stay the best it can be:) So far the food has been pretty freaking awesome. Breakfast buffet yes really fabulous. Mexican restaurant last night a super great surprise given the terrible reviews we saw. No idea who is trolling this hotel and posting all those bad reviews but I’m telling you that I am very particular and really appreciate great service. So far that’s all I have had at this really wonderful place! About to try the grill so will cut it short for now. But let’s just close by saying that my guy booked this place and I was super skeptical because of all the bad reviews. So glad I trusted him because I am loving it here :-) The infinity pool does get pretty loud during the day but I’m sure younger people love it. By the way we are in an oceanfront suite and joined the altitude club a very good investment! Carrie and Ed

Everything is Top Notch! The Delta Hotels by Marriott Riviera Nayari was quite simply amazing. Private, peaceful tranquility and comfortable. Fantastic accommodation, food and service from start to finish. Wonderful hotel terrific staff felt tremendously privileged and so looked after by everyone! Massive thanks to all team who made it possible. Too many people to mention - Vanessa our housekeeping lady and Rony you’re our stars! Extremely relaxing holiday in a convivial atmosphere. Came home feeling totally relaxed, just the way you should feel after a great holiday. We will definitely be back!!

I would give 5 starts just for “The Nest” restaurant. Special mentions and a big thank you to Nazly, Daniela, Andres, Julio, Roberto for their excellent service. Family-like service with a smile and always ready to accommodate requests. I’d say everyone who worked here made us feel welcome and we ended up frequenting the restaurant just for the service, food and views. 5/5 for the breathtaking views and the delicious Mexican meals. The reason for giving a 4/5 is for the overall family selection itself. While it’s definitely better than the rest of the resort. Pros: access to a nice beach that isn’t crowded, pools are nicer and good small perks / conveniences. Carlos (the butler) made us feel welcome and was always ready to serve with a smile. Room cleaning frequency is way better (by a mile compared to the regular) - thanks to Belen our tireless and excellent cleaner. Cons: Other restaurants (outside of Nest) are nearly impossible to get a reservation on the App, when we managed to talk to someone and get a reservation, we realized the restaurants aren’t even 50% full. It’s not easy to get a hold of folks on the phone from the room, but when you meet them face to face they are ready to help. Non-family selection areas: Before we upgraded we had constant badgering from the palladium attendants who wanted us to do a walking tour to get some free spa coupon. Service at the regular resort (not family selection) was minimal - tough to catch a hold of anyone and SO crowded so we felt the need to “have to” upgrade.

Nestór and Joel are very attentive waiters. They kept our table nice and clean. Ferdinando is an entertaining waiter. I enjoyed our conversation with him and he taught us some Spanish to help us while we were in Mexico. Alejandro is the driver who was very helpful and gave us great information about the city and how to get around. Margarito at the beach was very nice and help us translate with vendors. Sarahi and Janet were always smiling and nice to us when we came to the restaurant.