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A Big Thank You and appreciation for all Sofitel Team is one of the best stays that I had have in my life .Special Thank you for Mohamed who took care for everything for me and made the stay easy and beautiful the hotel is amazing and the services where top noch amazing .Thank you guys you made my trip shine in ur presence .the hotel close to everything rincon city is beautiful I had tried Marbella Lounge just it's about 5 min from the hotel . Had a good varieties of seafood fresh dishes made by the chef Simo. All staff members where polite and serviceable at 100%.

My partner is Moroccan and I am Mexican-American, we are not married. We just spent 35 days in Morocco and traveled to 9 different cities and stay together in all but 1 of them. We are aware that unmarried couples are not allowed to stay in the same room at some hotels/riads, if at least one is Moroccan. So we made sure to always book at places we called beforehand to check with and make sure we were able to stay together. We called this place and they said no. We were going to find a new place to stay but THEY CALLED US back and said we were welcome. We arrived at check in time, and we were not allowed to stay in the same room. The same person my partner spoke with was there, she claimed he misunderstood when she said we were welcome. He is Moroccan, he speaks the language and there is no way he misunderstood. Also, why would they call us back just to say we are not welcome? She wanted us to book a second room. This would’ve been fine if we chose this place under the impression that we needed two rooms and we were okay with that. This was not the case. I could see her desperation when we were walking out, she really wanted us to get two rooms. My partner is Moroccan and I am Mexican-American, we are not married. We just spent 35 days in Morocco and traveled to 9 different cities. We are aware that unmarried couples are not allowed to stay in the same room at some hotels/riads, so we made sure to always book at places we called beforehand to check with. We called this place and they said no. We were going to find a new place to stay but THEY CALLED US back and said we were welcome. We arrived at check in time, and we were not allowed to stay in the same room. The same person my partner spoke with was there, she claimed he misunderstood when she said we were welcome. He is Moroccan, he speaks the language and there is no way he misunderstood. She wanted us to book a second room. This would’ve been fine if we chose this place under the impression that we needed two rooms and we were okay with that. This was not the case. The receptionist proceeded to tell me that she could not give me a refund because I booked through Expedia.com but that I could go ahead and get it from them. Once I called *******, she DENIED the refund! Claiming it is in their policy that they can deny service to unmarried couples. We know this law, this is why we called! These people were terrible! Tricking us into booking with them so that they could later make us get a second room or simply keep our money without providing the service. We had to walk for 6 hrs, with our luggage, to find a new place for us to stay! Just Terrible! This reservation was non-refundable (if I canceled or didn’t show up), and I was comfortable with that since we called to check and we were told we were welcome. When they turned us away, I requested a refund and the receptionist proceeded to tell me that she could not give me a refund because I booked through Expedia.com, but that I could

We loved our stay at El Refucto ! The hotel was tastefully decorated with lots of plants and artistic touches - a great escape from the busy streets of Tétouan. The team is exceptional, excellent customer service and helpful. Highly recommend for anyone looking for an upscale stay in Tétouan . 5 out of 5 stars! We stayed in three rooms as travelled with my friends so got to see a variety of the rooms and each had its own character and charm. I hope to return to Tétouan one day, and I would without a doubt stay at El Reducto.

What really made my stay an unparalleled experience was the hotel staff. They are much more than professionals, they are caring and dedicated hosts. With every interaction, I was greeted with a smile and a sincere desire to make my stay perfect. Also the architecture of the hotel, blending Andalusian Moorish style and modernity in perfect harmony. The facilities are magnificent and the rooms offer absolute comfort, thank you for your hospitality, back next summer

St. Regis delivers an outstanding experience with its extensive breakfast offerings and unparalleled service. The breakfast spread is truly impressive, featuring a wide variety of options to cater to all tastes. Whether you’re in the mood for something hearty or light, the selection is both satisfying and well-prepared. What sets this hotel apart is its incredible service. The staff, particularly Ayoub, go above and beyond to make you feel welcome and cared for. They are always eager to assist, offering helpful suggestions and ensuring that every detail is attended to with care. The presentation of the food is equally commendable, combining elegance with attention to detail. To top it all off, the ocean view is breathtaking, adding a serene and picturesque backdrop to your dining experience. Whether you're starting your day or simply enjoying the scenery, the combination of delicious food, attentive service, and stunning views makes St.Regis a place worth revisiting. Highly recommended!