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I went for the first time ● room I only had a reservation for a smoking room, so it was that room, but more than I imagined, the smell of cigarettes was stained in the room, and it was very smelly. There was an air purifier, so it was not improved at all, even if it was put on or opened the window. In addition, the bathtub room was small, and the bathroom toilet in the apartment living alone in Tokyo was exactly the same as the room together. ● large bath The water pressure in the shower in the large bath was quite good and it was painful. The temperature adjustment is only about 1 mm The temperature difference is intense, and it is very difficult to use it because it is wet when it is 1 mm lower. In addition, the large bath of the woman was located at the washbasin of the dressing room, so if you can, I would like to thank you that the shampoo of the large bath was placed in the same place. ● Meals I ate breakfast for two days, but the white rice was pasappasa, and there were some delicious side dishes, but I felt that there were more things that were not very good. ● Overall impression The building, facilities are old, the meal is not so comfortable and honest I couldn't spend it. But the staff was kind and nice.

I had a horrible night in this hotel that started from the moment I arrived. (1) The ”forest view” rooms are actually a view right over the parking lot, and they intentionally don't show this on the website. So you have an open air bath on your balcony in full view of the parking lot. I never complain, but I asked for a different room because it was so horrible. The woman first said they had no rooms, so I said I'd rather have a refund and go to a different hotel. Then she said they have another room, magically, but I had to pay $200 to change rooms. Unbelieveable. Even once I changed rooms, there's still a heavily trafficked road just in front of the hotel, so you don't feel like you are in tranquil wilderness, just feels like being in the middle of town. Awful. (2) There is no room service breakfast. The website advertises room service breakfast and the menu in the room even says there is room service for breakfast. But I asked multiple people and they all said no, sorry, I had to go to the restaurant. Having a relaxing breakfast in my room is my favorite part of staying at a nice hotel - I would not have stayed here if I had known there is no room service breakfast. (3) Because there was no room service breakfast, I had to go to the restaurant in the morning. The hotel has two wings and you have to take two elevators to go to the restaurant. I took one elevator down to the lobby, then there was a woman standing guard in front of the other elevator. She said I couldn't enter the restaurant in my slippers which were in my room. I actually had to go back up the elevator to my room and put on my boots and then go to the restaurant again. It was unbelieveable. Insanity. (4) The website shows an outdoor camp area where you can have a drink and cook smores over an open fire in the evening. At check in they told me it was closed because it had snowed the previous day. That is the perfect time to have smores outside. I was so mad about this as well because it was a big part of the reason why I chose this hotel. Overall, this hotel has almost no customer service ability. They can't fix any problem and instead are very rude with you if you nicely ask for anything. The woman who dealt with me when I didn't want the parking lot view room was extremely rude, I've never seen anything like it before. This hotel is a disaster - I highly recommend you stay away!