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Lovely staff, always very friendly and approachable, the room comes with breakfast included, the breakfast had plenty of hot and cold options, everything tasty and topped up! The location was perfect for what we were staying for, shop and McDonald’s very nearby which was handy! Couldn’t fault the room, everything up to standards as always! Thank you :)

There’s not actually a great deal of hotel choice in Thanet but this Marston’s Inn is located in equidistant between Margate, Broadstairs and Ramsgate. It is basic and slightly better than a Travelodge - certainly the telly is bigger. Our room 209 was looking a bit tired / dated and the a/c gurgled throughout the night. Bed was fine and it was actually quite quiet (apart from the aircon). It was handy to have free parking but we didn’t stay for breakfast in the adjacent Canterbury Bell pub.

Overall this is a nice hotel, behind a very unassuming frontage. Our room (room 1) was large and comfortable. Internally the part of the hotel where the bedrooms are looks like it's been refurbished or redecorated quite recently, because everything was clean and smart. The rooms are furnished in a very elegant sort of style, with lots of wood around. There's a classy looking ”lounge” on the first floor. The staff were all friendly. There's a car park (payable) just a minute or two's walk away. The hotel is in a great location. A couple of *******, hence the 4 stars... breakfast really wasn't good. The room price includes a ”continental” breakfast, which is toast, a croissant, a choice of two or three cereals, ham, cheese, fruit juice and tea or coffee. It really is very minimalist, and for the price of the room I would expect a better breakfast. Yes, you can pay for hot dishes or a cooked breakfast, prepared in the deli that's next door but is part of the same establishment, and I'm sure it's very good. But you shouldn't have to pay. Strangely there isn't a menu on the tables, only in the bedroom. It all seemed very odd, especially as I can see there are past reviews criticising the breakfast. Secondly, we were staying for two nights, and expected the room to be made up on the second day, but it wasn't. Again I can see other reviews saying the same thing. I don't know if they *never* service the rooms, or only rarely. We were certainly not told in advance that the room would not be made up. It wasn't a big issue, but again seemed strange. But apart from those two negatives, I'd recommend the Falstaff for a comfortable and well-located place to stay for a visit to Ramsgate.