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Amazing attentive staff, clean room with good facilities, and fantastic value for money. The new Elizabeth line makes the location very convenient for Heathrow and central London. I will definitely consider coming back next time I'm in London for business!

To be honest, the hotel is good for its price in London. Very suitable if you are taking flight to Heathrow. Also if you wanna explore London in a budget. The is a sisha smoking set up during the night, which gives unsafe vibes. However, during my stay I didn't have any hassles. There were few noises that disturb the sleep. VFM thou

We used the Kings Arms to hold a Wake for our dear brother. From the first time we contacted the hotel, we had excellent service. Not too far from East Devon Crem, it was perfect for us. We got quotes from a number of places, and this one beat them all! We had been quoted up to more than double. the price. Nice and easy to park, All guests were greeted by friendly and helpful staff. We were all made very welcome. The room was light and airy and warm. The food was excellent and one of my friends who is a very fussy, professional cook said it was brilliant. Teas and coffees were included in the price too. The place was very clean. There were about 50 of us and there was plenty of room for us all. Could have fitted more. Thank you to Freddie and the team, you went above and beyond.

Located at a stone throw away from the Park Plaza station via Piccadilly line (approx 2min walk). 48mins to the Heathrow Terminals via the same Piccadilly line. Diagonally opposite is a drive-through Burger King and Five Guys fast food restaurant. Unfortunately there is no convenient stores nearby. They do sell water and some snacks at their lobby vending machine. Otherwise, the tap water in London is generally safe for drinking. We did the digital check-in and out (simply download the Park Plaza Services APP), hence hassle-free from all the waiting. Room was decent sized for 2pax. Their standing shower space was relatively small though. Not a bad experience if you don't intend to stay for long.

I was unsure what experience I would have from reading the mixed reviews for this hotel. But I wanted a hotel that wasn't too far from Heathrow, and easily accessible to the Underground and reasonable price (other Hilton properties on or near LHR are either pricey, not great reviews, or require taxi/car to get to them). I was pleasantly pleased with this hotel. Walking up to it from the Underground (very short walk), it looks old and unimpressive. But when you enter the lobby, it is clean, modern and comfortable looking. Front desk staff were polite and friendly as were other staff I passed in the halls. The room was quite comfortable, and I personally thought the beds were on par with Hampton in the US - comfy, but not overly soft (I prefer softer, but that rarely happens in a hotel). Bathroom was small, but typical for UK and shower was very nice. Breakfast was good - I didn't go at peak time, but when I went, everything was warm, well stocked, fresh looking and large selection (more than I see in a typical US Hampton property). I can't say how this would be for many nights, but if you want a cheaper hotel right off the Tube, this is a good choice for sure.

Second at this property and my return trip was even better than my initial trip. I cannot thank the team enough for their support during my stay. Every single person exhibited the festive spirit without effort. A special thank you to the GM for helping with the route to my meeting in Kensington given the issues with TFL.

1. Transportation: It’s half an hour’s drive from the airport, and it’s more convenient to have a parking lot. 2. Convenience: There is a McDonald's next door, a restaurant downstairs, and free water and milk downstairs. 3. Hygiene: relatively clean. 4. Comfort: The bed is very, very small and I dare not turn over, and the room is also small. 5. Cost-effectiveness: medium. 6. Meals: There are many types of breakfast Summary: It’s okay to temporarily oversleep for one night.

So, this is a new very high rise apartment block in the North Acton development. There are great views from the rooms (we were on the 44th floor) and the apartment is nicely furnished with Smeg appliances in kitchens and wood flooring and large windows to take in the views in the living area. The windows open, so it's possible to get fresh air into the room, which is a bonus in such large new blocks that often feel stuffy. There is a large balcony but at 44 floors up, I found a bit unnerving 1. The building is still under construction (not clear from the *********** listing), so the reception area is bare breeze blocks and all the lifts are padded with protective covers as there are a lot of builders still working there. At one point I couldn't get into the hallway as the builders were fitting new electrical trunking to the hallway 2. Check In. Initially CitySpace sent me a digital check in for their Tower Bridge property. Took a few messages to explain that I had booked Acton instead. Then I asked if I could check in a bit earlier than 3PM, no commitment was given and I was told to ask 24 hours before (why?). So I emailed and they said I could check in an hour earlier, the whole process was very unwelcoming language and felt like they were doing me a favour when in reality the apartment was ready. 3. Getting the keys. You arrive at the building site of multiple blocks being erected. There is no detail in the check in instructions of how to find the correct block (there are 2 that look the same). Eventually find it and ask the concierge who says ”Oh you have to call them” “Do you have their number?”
“No”!!!! So much for professional concierge on the listing Eventually found the number (why didnt they tell me this when I asked to check in early?) Called and had to wait in the dusty foyer for 10 minutes. In fairness, Dora, the woman who met me was lovely and very helpful and got us an additional keycard and duvet. At midnight on our first day, I got another message from City space saying that we MUST RETURN the 2nd keycard on check out or they would charge us £20 for each missing card (pieces of plastic). 4. The apartment. There are no curtains on the windows, only slatted cheap blinds, the type you find in offices. So your room is bright all night from the light pollution all around 5. Bedrooms are fine, but quite small. They maximise square footage on these developments! 6. The building work all around. Right opposite the apartments, new blocks are being built and the builders are working 24/7. So all the building sites are lit up at night and there is constant noise from the sites with trucks and pile driving that started at 5AM 7. The noise! OMG the noise. Being so high up, you really hear the wind whistling all around the building. On our last morning, the wind was string and it was really shaking one of the windows. But MUCH worse than that was the roar of the wind from the lifts and the dry riser void in the hallway, which meant it sounde