Find the Cheap Hellesdon Hotels

Very friendly, welcoming and efficient staff. The lift was out of order but help with our luggage was offered immediately. Room was immaculate and well equipped, with air conditioning and a comfortable bed. The only inconvenience was no socket for the hairdryer near a mirror. Breakfast was well presented with a good choice of hot and cold items, but more seating would be useful. Staff were clearing tables as quickly as possible, but as it was a warm and sunny morning we ate outside. Would definitely stay here again.

Looks a little run down outside and quite dated inside. We spent one night in a twin room which was reasonably clean however i would suggest they upgrade the mattress protectors. Nice little complementary tray with water, tea coffee sugar and biscuits. Staff on reception were very friendly. We didn't eat in the restaurant so can't comment. Overall stay was good.

We were delighted with this hotel. Parking with my blue badge was easy and close to reception. The staff were friendly and helpful. We were pleased with the layout and spaciousness of our room.Decor is good, and we had very pleasant meals in the conservatory. We are light eaters and found what we wanted by using the illustrated tablets provided by the staff. We did have a problem, though. As I was pleased with the service for the evening meals I left a tip each time and it was only after I checked the bill at home that I found gratuities had been added. We were not advised of this and saw no advice of it on the tablet menus. A shame - until then we were very happy. It doesn't stop us going again but we shall leave no tips!

I have to say that it wasn’t a pleasant stay at all. Firstly my understanding was that I’d booked a ground floor appartment with a bath but instead I was on the first floor with no bath. Contacted someone my first evening with regard to this and they stated they’d look into the bookings the next day and get back to me, I didn’t hear anything back. My first morning I was awoken at 6am by the fire alarm, I went outside as you would and there was no one to be seen anywhere, the fire alarm persisted for an hour. That evening I was then cooking and using the oven which produced a minimal amount of smoke as ovens do if not been used for a while or not spotless, I tried to put the extractor fan on but this didn’t work, subsequently I then apparently set the alarm off as a result. I went outside again and there were people this time but only people staying in the apartments. Luckily a gentleman knew what to do to turn the alarm off (someone else staying in the apartments) and he said the fire alarm goes off all the time! After flushing the toilet there was just a contact gush of water as it wasn’t recognising when the cistern was full so had to tie up the chain in a certain way to prevent this from flowing all night. There wasn’t a single shelf in the bathroom so had to put everything, toothbrush, toiletries etc on the floor. The fridge door was faulty so didn’t close properly. Tried to open the bigger window but it felt like the whole pane of glass was going to fall out. I was booked in to stay for 3 nights but for all the reasons listed left early and didn’t stay the third night.

Noise from street outside window until 3.30am, shortly followed by traffic noise, so we got very little sleep! Our 'Heritage' room had neither beams nor a fireplace (as described on website) and was small and awkwardly shaped, with much of the room being taken up by a freestanding bathtub so that the wardrobe was crammed against a wall on the opposite side. The room was unwelcoming to say the least. When we mentioned the street noise on checking out, we were told to ask for a quiet room next time.....there will not be a next time. We booked directly with the hotel and were not told anything about street noise. A fridge with a loud hum was placed on top of a small table next to the wardrobe. Breakfast was adequate but poached eggs were hard. Not a wonderful experience.

Clean, comfortable and compact accommodation with all the basics. Very convenient if you want to visit the university, a little less so if you want to visit the city centre, although there are regular bus services. Supermarket and coffee shop close by, pleasant surroundings. Have stayed a few times and would do so again.