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We came here to celebrate our 46th wedding anniversary. From start to finish we were made to feel really special. From our telephone booking to the warm welcome when we entered the reception area. We had our tea in the dining room and were given a lovely table overlooking the beautiful grounds. Our lovely waitress was charming and wished us a happy anniversary. There was also a card with a hand written message left on our table. The food was amazing with finger sandwiches, a sausage roll and a selection of scones and little cakes. We have been to several top end restaurants for afternoon tea including Claridges, The Dorchester, The Savoy and The Ritz, but today’s food and tea was up there with the best. At the end if our tea a plate was bought out with chocolates with an anniversary message written in chocolate. Our waitress came and said “goodbye” as it was the end of our shift. The chef came over to us and talked about his passion for food. What a perfect day in such beautiful surroundings. We shall be back.

店家很好，床很舒服

Having not stayed here for many decades now I was hoping for better. It didn’t start well at reception when asking about the offer of papers in a “privilege” room I was told .. “yeah but you gottta pay for them”! An hour or so later I found the booking confirmation which clearly said papers included with a privilege room. A second visit to reception produced a comment along the lines of “I don’t know anything about that” accompanied by a shrug of the shoulders. Not a good start. I was also surprised that there was no hotel services book in room therefore no info on health club, meal times, operation of coffee machine etc. Even the very basic hotels usually have these. A question on this produced the same line of not knowing anything about it! The room wasn’t anywhere near the standard suggested and was extremely tired and not particularly clean with dusty areas all over. Windows were old fashioned aluminium which meant they needed to be closed due to the A20 nearby. This meant they were dripping with condensation in the morning! One of the bedside light switches was broken and was fixed after reporting, unlike the toilet roll holder that was also broken buy never got fixed! The duvet supplied was far too warm for summer and I have no idea why the bed was so massive but it was quite comfortable. The bathroom was adequate, no more. All in all, I think that Premier Inn rooms are much better and an awful lot cheaper! On the good side... The young guy in bar was very helpful on many things, perhaps he should have been on reception? The restaurant food was good in the evening, breakfast simply OK. I just wish those waiting on wouldn't keep calling everyone 'guys'. Because the bar/lounge and restaurant were essentially the same room, the television on at one end does nothing for the restaurant guests apart from annoy them! But the Health club and were pool fine!

What an amazing place, set off by brilliant service. We arrived on Saturday afternoon after a lovely walk around the nearby Kings Wood, our room was not quite ready so we were seated in the pub and well looked after while we waited. Once shown to our room we found a really comfortable and nicely decorated room, it felt luxurious and clean. It's a very quiet location at night and we slept really well. We were in the ”garden room” which has its own little garden with patio doors, the garden is well screened and felt really private. The pub has a nice mixed vibe of old local pub, and very lovely modern restaurant in the extension at the back, the two blend together very well. It was busy on Saturday night but the background noise was not overwhelming it just made for a nice atmosphere. There are two nice outside areas with countryside all around. Tables inside and out are well spaced and not crammed in. Dinner on Saturday night was delicious, our server (Georgia) was chatty and personable and put real effort in to look after us, nothing felt like too much trouble. All of the staff seemed genuinely interested in making sure we had a good time, and seemed to enjoy working there, which is sadly lacking in a lot of places these days. Breakfast on Sunday morning was good quality, well cooked, and tasty; although it was not as hot as it could have been. We once again experienced the same great service as the night before. We will definitely be back!

This is the only hotel I will stay in when I am in the area. Excellent staff, clean and very comfortable. It is directly opposite the services so you can literally walk out of the door and into the door of the services. The rooms are very cozy and clean.