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Big rabbits like our fingers, try to contact the emergency number for the night but the Secretariat leaves and nobody calls even the next day. The RECEPTION service is only from 17 to 21, so we stop the breakfast staff who tries to contact the responsible but then tells us that he's gone anywhere. You can't return our money or any refund without her. The hotel has assured you that cleaning is scrupulous and that if we want you can spray a insecticide. We send a mail with the rabbit photos (3 in total) to the manager, but no one is obviously living. In addition to this discomfort, the room was generally very dust, there is no air conditioning or a bathroom windscreen so it's all very wet. There was a ventilator in the room but so dustful that it is a risk for those who are asthmatic and we had to clean it. The hotel is turquoise and therefore forces you to refrain from a single set of towels even if you are in two. The furniture is broken because it is still the same as the old manage, and it has passed over 20 years. Breakfast is very low and certainly many products are not fresh, for example the hard egg I took had the black cherry.

Fifth visit to this hotel and for the first time when booking I saw different prices for different room sizes, and chose the only 1 that had any availability when I came to book, so I knew I would not be getting a big room with balcony as I've had twice before. The air considering now seems to be in all rooms (it was only in some last time I stayed in 2019), but I do wish they would give the option of being able to use it all year round (a notice states that when the mode has been switched, I guess centrally, it is not possible to switch it back, and last time I stayed it was a warm October and the air conditioning didn't work). In steamy June it was great to have very efficient and controllable air con and the room was very comfortable for sleeping. Every room has a kitchenette which we find very useful for chilling drinks etc. We did miss the balcony for having a drink, but knew we wouldn't get this so weren't disappointed. The young chap who checked us in was very pleasant but spoke very fast French to me at check in and didn't revert to English despite my not great French, I think I should be flattered! We had some issues with our door lock which worked only intermittently. We reported it twice and the problem seems to be diagnosed by what colour light shows when the card is inserted, the problem was there was no light at all! The second time, after being totally locked out and even a very friendly housekeeper couldn't make it work, the lady from reception changed the batteries but it still didn't work reliably so she said she'd get maintenence to have a look the next day. We don't think this happened, but we did find that if we pulled the door forward before putting the key in we could get it to open. The piece of wood at the bottom of the door was loose and was a bit of a trip hazard. Housekeeping is only done every other day which was perfectly fine and when it was done it was to an amazing standard (eg sheets changed) but the coffee supplies seemed inadequate for 2 people (only 1 coffee capsule, creamer etc) , not that it was a problem for us as the machine was a bit too complicated! All in all, this was another very pleasant stay in a hotel that feels like home from home for us now!

We had just one night to stay in Chambery, and chose this hotel due to its proximity to the town centre and the railway station. We really enjoyed our stay. We arrived at the hotel over 2 hours before we were due to check in. The receptionist was very welcoming, and indeed all the staff were very pleasant during our stay. Upon arrival, we were about to enquire as to whether we could leave our luggage there before later returning to check in, but receptionist said she would check to see if the room was available - and it was. We really appreciated this generous gesture. The room was quaint, and I imagine it would be really lovely to stay there in mid-winter, as it really felt like a ski chalet. The bedroom itself wasn't large, but it was perfectly adequate for our needs, and we liked that the door to our bathroom didn't open directly into the bedroom, but was off a little lobby area. Breakfast was absolutely wonderful! All in all, we thought the Hotel des Princes represented tremendous value for money. One little thing - *********** emailed me a few days in advance of our visit to Chambery, to tell me my credit card had been declined. I was shocked, as I'd booked other stays on that site with the same card - which was actually a VISA debit card. I emailed the Hotel des Princes and explained the situation, and they replied confirming my booking.

The hotel is centrally located and close to everything. The pool is beautiful. The bed was very comfortable, and the shower was great. The view from the room was gorgeous, I could see the mountains in Chambéry and a beautiful sunrise. The staff was very kind and placed a kettle in my room upon request. I will definitely return.

L'hôtel vaut d'abord pour sa situation géographique proche de la gare et du centre-ville ancien de Chambéry. Très bon accueil. Si le standard Ibis est respecté avec comme d'habitude une très bonne literie et un petit-déjeuner buffet servi tôt, cet établissement nécessiterait un lifting car les communs en particulier sont vieillots. Les huisseries, même si elles ne nuisent pas à l'isolation phonique de la chambre, sont assez loin du standard habituel d'un Styles. Le besoin de rénovation vaut aussi pour la salle de bains. À noter, aussi l'absence de parking privé mais il existe des parkings publics payants à proximité.