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The room was very acceptable except the beds were basic and quite hard. The pillows were of poor quality . We had a view , but unfortunately it was of the desalination plant opposite. Air- Con very good . Safe in room free and worked well Breakfast was extremely poor and bland . No fresh fruit the first three days - only tinned . Then only melon and banana , next day kiwi !! A treat !! Considering the area we are in we found that hard to understand. No omelettes just fried eggs. One day actually started cooking my own as the chef was no where to be seen . Pre cooked scrambled eggs - there for the whole service . Bacon and sausages swimming in grease . Hard boiled also available. A selection of of sliced bread , no rolls etc . I think you get the picture. Coffee machines were good . Selection of various coffees , hot water and milk. When we got here the hotel was extremely busy. Wedding on the Saturday. Outside area /pool was cordoned off to “hotel guests” On the Sunday still busy , again “outsiders” came in for a child’s confirmation and pool party , so wasn’t again available for residents . My biggest disappointment was how ever after using the outside pool for nearly 4 days , I was told it was closed until July !! It was cordoned off . I complained and was told the pool had been closed all the time , they had no knowledge of the other use and if I wish to use it “that was my responsibility “ . we had to use towels from the room The Spa was “free” and part of the deal and I have to say was the highlight of the stay. Although the other reviews were spot on it’s in no doubt in decline . The area is rusty , the walls plaster and paint coming off . Being salt water and hot it needs constant maintenance I guess - clearly still not getting it . After Monday the hotel was extremely quite. The staff focus on service is non existent- no eye contact always looking at computer screens and no care or answers to enquiries. We didn’t eat in the hotel - not sure anything was available to be honest. There was no bar person except if you pressed a bell . The Hotel is situated as well we knew , right on the outskirts of town , but there are a few places to eat out locally ( rose Indian restaurant) the very best . There is also a “petrol station “ across the road that serves good food , beer and coffee . I know doesn’t sound great but worth a pit stop ( very nice people) . The walk into town is a brisk 20 minutes. As with many Hotels it could be great with the nature environment and beauty but it seems that there is no will and desire to be so .The management have lost their focus. I would come back to the area , but certainly wouldn’t come back to this tired, uninspiring place and quite frankly I’m not sure they cared if I did or not .

The place where the hotel is located is very quiet and relaxing, just like the inside of the hotel, the treatment of the staff who works there is very nice, it is great. Thank you, for everything I recommend to my friends and family to spend a good vacation. At night there are shows, and you have a great time with lots of laughter.

14 of us stayed here for 3 nights on a golf trip. Disappointed that the course onsite is shut and unlikely to reopen for at least 6 months all over a £40k bill when the site has been sold for £200m+ plus but the other courses we got were good enough. The rooms we had were quite a good size but did need a little tlc but for us we didn't have a problem. Breakfast was average but filled a hole. It's a large site so plenty of walking involved. Just off site is a few more bars and restaurants that are better than the onsite options. Will probably return when the course reopens and is settled as it's a very good price for what you get.

No way is this a 4 star hotel , for anyone who says it is then they’ve never stayed in a 4 star before. Yes the room was clean, the location is excellent and the staff were pleasant however…. Bed was uncomfortable with the flattest 2 pillows I’ve ever seen , might as well have not had one, my pillow case had rips in it too. Room had a kettle with a lid that didn’t close and we had 2 breakfast tea bags, 2 menthol tea bags, 2 sugars and 2 small milk/ cream pods, no coffee sachets. I have never known a hotel that provides a kettle that supplies tea bags and no coffee especially in Spain where coffee is a firm favourite at morning times. I’m sure they don’t provide it in the hotel as they want you to use their restaurant. There was a small fridge stocked with a few fizzy drinks and water , we used one bottle of water and at €3 for a small bottle we didn’t buy anymore. We just thought the hotel was basic, for what we paid it really wasn’t worth it, I do find though that the “ star rating” for anything in Spain regarding facilities etc is wrong, what they say is 4 star is really 3. A Premier Inn back in the UK is much nicer than this hotel AND it’s cheaper, great value for money. We definitely won’t be stopping at the 525 hotel again.

This hotel is located at a residential district, near the exit motorway, it is about five minutes drive from Los Alcázares city centre and beach, twenty minutes drive from Cartagena, it's a perfect point to stay if you want to visit Calblanque Beaches. If you drive, there are plenty of parking lots outside the hotel, you don't need to park in the hotel. Room is big, and there is a balcony for you to enjoy the sunshine.

Convenient playing at the front desk. The front desk is very good. There are several restaurants and bars near the hotel. Suitable for playing and small stays.

We left this hotel today having spent a very enjoyable five days here. Great location, right by the Ayuntamiento and less than five minutes to the beach. Supermarket and bars in close location. On arrival we knew we were early so were going to ask if we could leave our bags. However we were offered an upgrade to a bigger room that was immediately available which we were happy to take. The room was very spacious and spotlessly clean. All staff were friendly and helpful. We only took the bed and breakfast option and I could not fault the food offering. Plenty of choice, available from 7.30am until 10.30 so you didn’t get the surge of people wanting to eat at the same time. Tables were cleared regularly and food and juices topped up. I would definitely stay here again.