The location is excellent and the service is attentive. The restaurant below the hotel is actually a Michelin restaurant. It's great to have a drink in the evening and the drinks are not expensive! In addition, the hotel will give you a welcome coupon that can be exchanged for any drink, which is a great value.
The location is very good, the scenery is very close to the train station, convenient to travel, is the best hotel since staying in Switzerland, the main room is relatively large, breakfast is rich, like
We stayed in this hotel as part of a pre cruise with AMA Waterways. The location was excellent as we we able to walk to the center of town in 10 minutes. The staff was courteous and attentive. Breakfast was in the Mekong restaurant in the basement. The service and the food was good. The only complaint was the mildew smell in our room. ( 3303) . It was not just our room as we had other guests of our tour with the same problem. When we said something to the desk, they sent housekeeping up to open the windows to air it out. A temporary fix, as soon as we closed the windows and turned the a/c back on the smell returned . It so bad at night that we had to wash our clothes on the ship as they to absorbed the mildew smell. Lucky we only had a two night stay! Hopefully this is remedied.
Very Good
116 reviews
4.0/5
Price from
Rs 62,753
per night
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Every year when we fly to Europe for vacation, my wife always chooses the hotel, and it is always very good! This time is still the same, and this hotel makes us even more satisfied! Open the balcony window, the beautiful Lake Lucerne jumps into the eyes, the comfortable big bed, and the drinks in the bar, the beautiful reception and waiters. It is very convenient to get on the yacht in District 7 opposite the hotel. It is recommended to catch the last one at 17:00 every day, so that you can feel the beauty of the sunset. When you go out of the hotel to the left, there will be a good clothing store, all of which are new designs from Germany and Italy. Girls will be satisfied! Tax refund is available. When you go out of the hotel to the right, you can walk to the Chapel Bridge, and after crossing it, you can take the City Train and take a walk.
Amazing hotel near Luzerne train station. Many bakery nearby. Hotel staff was friendly and kind, provided toiletries and water. Breakfast was simple but good enough to start the day. Very short walk to the old town area which was great!
Service: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in!
Environment: Overlooking the view of Lake Lucerne
Facilities: The bed and pillows in the room are very comfortable and soft
We stayed for two nights during our honeymoon trip and this was one of the most enjoyable hotels we stayed at in Switzerland. The location is perfect, quiet quaint street in walking distance to everything you want to see in downtown Lucerne. We had the top floor room which had a wonderful rooftop balcony with a great view of Lucern. The bed was comfortable, the hotel was clean, the staff was friendly and accommodating and the breakfast spread was wonderful. We loved to sit by the window at breakfast and enjoy the view and there was hardly anyone there when breakfast started. The only hiccup was that the steam from a hot shower apparently set the fire alarms for the entire hotel off two mornings in a row. The second morning we were extra careful to circulate air and turn the heat down but it still happened. The staff seemed surprised so they will probably address this. One suggestion would be to have an electric kettle and mugs for tea/instant coffee/cocoa in the room or at least available upon request.
Added 23 euros at the counter to upgrade to a room with a balcony facing the river.
Bed: The bedding is clean and hygienic, and the white quilt cover has a bumpy feel. It looks very pleasant to cover and is very comfortable. The mattress is firm and supportive, which is our favorite type;
Bathroom: relatively large, with wet and dry separation in the shower, and the toilet is clean;
Balcony: Go back to the room at night and sit on the balcony for a while, very comfortable and relaxing;
Front desk: The service staff is friendly and able to coordinate according to some of our requirements;
Overall very satisfied!
We stayed in the addition called Guest House Rösi and had a suite of 2 rooms, one of which housed the 2 parents and 2 children and the other one which I, as the grandmother, occupied. We were on the 3rd floor and had great views of the neighborhood and a small roof garden. There was a second outside door which we could close and make our 2 rooms into a suite. This was very handy. I enjoyed my privacy, but of course, the other 4 had a more crowded situation. The children took advantage of the pool, and after a long overseas flight, this was a boon. Although the hotel is older, I appreciated the charm and central location. My son was miffed, however, that the first clerk we spoke with did not give him a pass that would have cut our parking lot cost in half. We later found out that it should have been offered.
What an amazing hotel! My stay was Superb. The hotel facilities were great, room fully equipped. The bed was super comfortable, actually the entire room was very cozy, nicely decorated, very well cleaned, all properly disinfected, the fig shower gel is amazing. The location, I couldn’t have asked for a better location, it is in the middle of the old town, you walk outside the hotel and the lake is on the right hand side right in-front of you. The staff were super nice, friendly, smiling and helpful and I mean all of them, including the kitchen staff. Breakfast is nicely done and very fresh as well. I have nothing negative to say about the hotel, I was well treated there, the receptionist saw how tired I was after a long drive from Lugano and she was very patient with us. I definitely stay here again next time.
Very Good
47 reviews
4.1/5
Price from
Rs 33,514
per night
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Latest Reviews for Lucerne hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
GGuest UserI only stayed for one night as a stopover, but the hotel is very close to the station, and I have already arrived when I got off the bus and crossed the road. There is no air-conditioning in winter, but opening the windows is good enough! The room as a whole is so clean! The staff at the front desk are very kind and answer all questions! And the hotel is 5 miles away from the scenic spots, just walking distance! Moreover, a small supermarket is opposite the hotel, and it only takes a few steps to buy snacks! And there is a D restaurant on the lower floor of the subway station! Overall, it is highly recommended for travelers who want to catch the train the next day.
WWander50017749501The hotel deserves a perfect score! And the staff from Reception to Bolero restaurant a 6 our of 5! The friendly and informative greeting we received at check-in was superb. The bus tickets for Kriens/Pilatus is included for all guests and close by. The receptionist went even as far as walking us to the parking we had reserved (22CHF/day--worth it). We had room number 611 with a bay window on the top floor and it was very comfortable. They thought of everything from coffee machine to all small details a traveler might need. The location is very central!
I spent 3 nights at the Hotel Hammer for a break in the shoulder season in March. The hosts were very nice and I felt very comfortable. I had a small single/attic room on the top floor, which is reached by a few stairs. Simple but beautiful with chalet charm in wood, with a washbasin in the room, the toilet/shower (3 single ones in total) is separate in the hallway by the single rooms, which was no problem at all. Both the room and the toilet/shower are very clean. I spent very peaceful nights on a comfortable bed and was able to explore the beautiful area during the day. I would love to come back. Thank you very much, this is what you imagine a stay to be like!
GGuest UserAll was correct in general but compared to other places of the same kind, this means that it arrives max. 21 h and departure max. 10 a.m. in the morning I feel very restricted when you are on the journey ... Very good place and very beautiful parking which unfortunately is charged $15.
KKCcccccccccCentrally located in a quiet street in the city centre near the main train station ; stylish renovation of the hotel and functional kitchenette in the room I stayed (can you imagine there is a dish washer in the room ?😂and every day the housekeeper used it for our dirty dishes); laundry room on the first room and cozy cafe on the ground floor; reasonable price considering a Swiss standard; overall, excellent (input the confirmation number from trip.com and your name when you need to do the self check in at the entrance indoors; the door is closed and looks locked but actually you can open it 😂) ; will book it again when coming here in Luzern again ) 👍
RRojin JThe Staff was very friendly, one of them was Kevin (I Think), and also two other ladies also on the desk was very helpful in guiding us regarding our travel. We stayed for 3 days and the whole concept of the Hotel was different. We had an infant with us and wanted to change the room we were allotted and they readily agreed and luckily they had one bigger room with king size bed to accommodate them. The breakfast was regular and most importantly the staff being very nice and helpful, which has made an impression on us as this was the first time we traveled to this city. For the amount you pay for this Hotel in Lucerne, it's certainly very cheap for the services you get. It's based on a Theme so most of the rooms have bunker beds so even children would love it. Not much space inside the room or shelves to keep stuff. But then its a budget Hotel. Would stay again if I visit this city again. Its 8 minutes walk from the Station.
GGuest UserIbis Styles Luzern City offers a comfortable and stylish stay with modern, clean rooms catering well to business and leisure travellers. Its central location makes it convenient for exploring the city, with key attractions just a short walk away. One of the highlights of the stay is the breakfast, which boasts a wide variety of fresh and delicious options to suit every palate, ensuring a great start to the day. The friendly and attentive staff add to the welcoming atmosphere, always ready to assist and make your visit memorable. The hotel delivers great value for money with excellent amenities, a prime location, and an exceptional breakfast.
YYeow Chong PohOct 2024:
1 night stay before flight in Zurich.
Easy Walk to old town for the main attractions. Easy walk to train station. Luzern(city view) vibes completely different from the mountain towns of Zermatt & Grindelwald.still prefer God's mountain creation to man made buildings.
We stayed at Galaxy Apartment - or I should say one of the Galaxy apartments for a couple of days. With three people, the falt was a little bit packed to be honest. The bathroom is very small. One of the things which disturbed me the most was the noise at night. People seem to come and go whenever they like and make a lot of noise (scream/shout) in the stairway. I don't like to be woken up at 2am during my vacation. While having TV is not that important, let's note that it was totally impossible to watch any program for more than 5 minutes, because the connection would break down. Additionally, the recent heatwave makes the flat quite hot and stuffy. We had to leave windows open during the night. That was probably for the best because trying to close the shutters was yielding such a noise. I thought they would break. Fortunately, the street was very quiet. Finally, they should provide more information regarding the parking. I think this is quite the minimum. We were really struggling to understand how to get the daily ticket.
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