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I’ve stayed here in the past and our experience was awesome. So when we were back in town for an event at Prairieland park I was willing to pay the higher price tag to stay again. Knowing we were again travelling with kids I liked the spacious rooms and double vanity we had in previous stays. However this time our room is small, a terrible layout and we are cramped. The bathroom has the smallest vanity I’ve ever seen in a hotel bathroom if you can even call it a vanity. I had work to do on my laptop and there was no desk chair. Sandman do better, be consistent with your rooms. Room 427 not worth 192!!! This WAS my go to for family and business, but given the recent room and poor service at check in, I won’t be back! Save yourself disappointment and book at the Marriott in Stonebridge at least their rooms are worth the price!!

We normally have enjoyed stays here, but the room we got this time wasn’t close to our expectations. Stains on the ceiling; stains and burn marks on furniture; air conditioning had thick dust in, and on, vents and ductwork. The view from the 3rd floor is partially obstructed by asphalt roofing. Unless the hotel is sold out, why would you give someone this room? In fairness to the hotel, we were offered another room, but we were already unpacked and in bed when they called.

My girlfriend and I went earlier this year to a funeral for her aunt who passed away. Anyway we ended up staying here because there weren't a ton of options. Needless to say we weren't expecting much, but I have to say we were totally impressed. This hotel went way beyond our expectations. The customer service was phenomenal and the rooms in great shape. We definitely recommend.

The facilities are a bit old, the overall maintenance is OK, the heater is a bit noisy, the room is big enough, the window cannot be opened, the bathroom is still clean, there are several foods around, and the overall is decent.

This hotel works hard to provide customer service. From the housekeeping staff to the waitress at the Irish pub, the front desk staff and our lovely waitress in the restaurant for brunch as well as the chef who was frequently checking in with customers, we had a wonderful stay.

I stayed here for two nights because I wanted to stay in a place downtown that wasn't a chain. Some positives were... 1. Very nice lobby, you can literally feel the history in the air. The hallways are extremely wide for a hotel and have old couches and chairs. It kind of takes you back in time. 2. Walking distance of practically everything. We rented a car and we didn't even use it. We also walked to the Ukrainian Museum of Canada, the Prairie Lily, as well as walked through a lot of Saskatoon's riverfront parks. 3. Winston's Pub, that connects to the hotel, has 76 beers on tap. I went there every night and it was awesome. It's also historic-looking in it's own right and really made staying here fun. 4. I never used it, but there was this awesome patio on the second floor that gave you a nice view of the city. Then some negatives... 1. You can't get around it -- Saskatoon does have a homeless problem. But so do most North American cities and the homeless in Saskatoon never bothered me. That being said all the doors are locked at all times and when you first get there you have to ring the bell to let you in. I admit, this was a little intimidating but once I got my key card I could just use it whenever I went through the door and it was no longer a problem. 2. The hotel could use some updating. The lighting wasn't the best in the bathroom and there weren't a lot of places to hang towels and whatnot. Then some neutrals... 1. Parking is quite limited, but they do warn you on the website. I was able to park there fine and nobody bothered my car (unlike what I saw in other reviews). Just don't leave anything in your car that's worth taking and you should be fine. 2. The breakfast is nearly non-existent. That being said, I didn't recall the website telling me there was a breakfast so it wasn't a big deal. Additionally, I didn't decide to stay downtown just to eat a generic hotel breakfast. There are plenty of breakfast spots around (if during the week) and I found this bakery that had a really good breakfast. Overall, I gave them 4/5 mainly because of the 2 issues I mentioned above. Don't let other reviews dissuade you, I really enjoyed my stay here and would stay here again if I was in Saskatoon.

Myself, my fb & his brother booked two rooms for a family funeral. My bf’s other brother & his gf, who arrived a day after we did, requested a room close to us. They were simply told “no”. Not “I’m sorry, there isn’t anything available.” Just “no”. They were also charged $13 for parking while we were not! You could tell it’s an older hotel but has been renovated nicely. It was very clean and the bed was comfy, which is most important. We were not in the West Wing, but in the main hotel. Was quiet as well, also important. We found the room warm but you could not open a window. Just a small slat could be opened at the bottom of the window. It did not provide much relief but we were comfortable enough. The bathroom did not have a fan! Nice Irish pub 20 steps from the hotel lobby. Very nice restaurant off lobby as well. Over all it was an ok stay, but wasn’t impressed with how our other family member was treated, so wouldn’t stay here again.

I want to express my appreciation to the front desk Manager, Matthew, and his staff, Chance and Zee; for their assistance in locating and ensuring the safe return of my client's cell phone yesterday. Top shelf customer service and empathy towards someone's whole world in one electronic device. I hope one day you will receive such a service with a smile as my client did yesterday. Good Karma to you!

I was booked here for 4 nights for a conference. We ended up having a staffing emergency that I found out about just hours before I was supposed to leav (due to a coworker having COVID) for Saskatoon. I called the Bessborough and told them that I was unable to come or else our department at the hospital was at risk to close some services. They refused to waive the cancellation fee. I understand it was my issue cancelled that close to check in but I have had other hotels waive the fee in the same situations since they are extenuating circumstances. I asked if I could rebook my 4 nights instead of being charged the fee and they said they would have to pre-charge my card. Very disappointed in the Bessborough's rigid policy and unwillingness to be even a little bit flexible. I would definitely book with a different hotel next time that is more understanding.