Find the Cheap East Kootenay Hotels

This resort has everything you need if you want to just stay and chill for the weekend or week. They have all your meals covered, not like some places that only have 1 or 2 daily mealtimes available for you. We have stayed for just the weekend and again for 5 days M-F. Both times were very enjoyable and relaxing. We got to enjoy the public pools as well as the private hot pool all at no extra cost, and could go to them as many times in the day or evening as we wanted. The food was very good no matter which restaurant we went to. If you go to the little coffee shop in the morning, you need to try the breakfast sandwich with your coffee, it is excellent. We ride motorcycles and will be using them for all of our short get aways or decompress weeks away from work going forward.

Was looking forward to a great night with my partner and having a night away but was very disappointed with our encounter with the staff and the administration. We had a voucher for a night stay that covers the cost of one night stay ”family room or standard room” Which I let them know the day I booked the room. When we arrived we were told by front desk we would be required to pay another $108 plus a $200 deposit for the room cost. She let us know the Admin left a note on the file we had to pay for the additional cost of the rates. We paid and wanted to speak with the manager in the morning. When we went to the front desk in the morning the admin was not in yet and the gentleman at the front desk let us know the same thing and they even had another guest checking in that day with same voucher and they didn't plan on honoring. We had a voucher that cover the cost for one full night and no other cost. We left and waited for the manager to arrive to discuss the ”extra cost” when I called the front desk they let us know all charges were being reverse and the night was covered. The manager (also the one who put the note on the file) let us know ”the staff is new” so redirected the blame and them also said the vouchers were donated and not allowed to be used the way they were being advertised which is completely false but also should not fall on us as a guest of the hotel. If this was an issue with who they donated to then this should be brought to their attention. This started our night away very poorly and we were very disappointed with the service we received from 3 staff members. We do not ”go away” for a night but this was one time that was ruined and left a sour taste in our mouth. The breakfast was also was one of the most disappointing meals we have had at a hotel.