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We booked the Hilton Resort as it was ranked highly, however it was not to our expectations. Firstly I will start off by giving full credit to the hardworking staff who worked very hard with the limited resources they have and tried their very best to make the stay comfortable for customers. The staff at the entrance meeting / greeting, reception area, restaurants, pool area and house keeping service staff deserve full credit. I had to rate the stay as 2 out of 5 simply due to the management decisions. We found the following issues during our stay, as listed below: 1) We understand that nature produces sea ****s, and there is no control of sea ****s gathering on the beach perimeter with the waves. However, there was no process or maintenance in place to run a tractor every morning to gather the sea ****s and litter from the sand on a daily basis. You find other hotels in the Carribbean (my recent trip to St Lucia) where hotels maintain their beach area early hours in the morning ready for customers. This is supposed to be Hilton (a worldwide known brand). The beach standard was the biggest disappointment for us. 2) No variety of food on the menu. Some of the restaurants were closed due to the season. We actually got bored with the menu as it was the same things to eat and in my opinion very expensive. We saw other customers ordering take away from external restaurants, which was very surprising, maybe they felt the same. We also explored the option and found that more variety is available externally and the price of food is significantly less than what your hotel offers. We actually ordered pizza and snacks externally with delivery service and it worked out to be an excellent deal. 3) There was 3 of us (2 adults and 1 infant) and we were only offered 3 very small bottles of water to last us a day. We then requested for 6 large bottles of water and we were charged a rate of around 11 BBD each which equates to around £4.73, so in total we spent £28.38 on water!!! Water is a necessity of life and we were charged a silly amount, not forgetting the bottles we purchased during dinner. Sounds embarrassing but we should have purchased a multi pack of water bottles from Lidl or Tesco in the UK which would have cost us less than £10 and bought that with us in our check-in luggage. 4) There is something wrong with the lifts. There are a total of 4 lifts, and only 2 appear to work. It takes ages to wait for a lift. Again something small as this can become frustrating if you need to use the lift a few times a day. 5) The room Fridge door did not close properly as the gasket seemed to be worn. 6) No kettle in the room. We needed to boil some hot water. This is basic equipment expected in a hotel room. 7) No microwave available to heat food. If the hotel cannot provide a microwave in each room, then maybe the cost effective to install a couple of microwaves in the same room you offer self service ice to customers. Microwave is an important piece of equ

We've just returned from the most wonderful stay here at Coconut Court, it really is a beautiful hotel in the most perfect of locations. All of the staff were warm and friendly and everywhere was kept so clean Our room was lovely, very spacious and even though we were room only, we had a microwave, fridge, kettle, toaster, crockery and cutlery. The bed was really comfortable and the room had a full size ironing board, iron and hairdryer. We had breakfast at the hotel on three occasions, lunch twice and we ate at Jakes one evening too. All of the food was lovely, the breakfasts were amazing and really set us up for the day, everything was very reasonably priced and excellent value for money. We were unable to eat at Coco's as it was being renovated during our stay but, it looked like it was going to be a lovely restaurant. We drank at Captain Charlie's every day and enjoyed the happy hours and the cocktails on offer, we were looked after well by Dwight and Kevin however, every single member of the team at Coconut Court was lovely and looked after us well. A special mention should go to Hadfield, he is an absolute star, he takes his time to make sure he says good morning to everyone and is a great laugh. The beach is beautiful and the pool area is also lovely with ample sun beds and areas to choose from, including plenty of shady spots. We enjoyed snorkelling in the lagoon and we saw plenty of fish around the coral, we were also lucky enough to see newly hatched turtles as they headed the wrong way towards Captain Charlie's rather than to the sea, it was an experience of a lifetime and something we'll always remember and treasure. I really can't recommend Coconut Court highly enough and if ever we return, I wouldn't even consider shopping around and consider staying anywhere else, this is now our Barbados home.