If it sounds like a budget motel, looks like a budget motel, and costs like a budget motel, it's probably a budget motel. But it had a private bathroom and a working split system, so it fulfilled my minimum requirements. The wifi is pretty unstable but it does work. The room is dated (again, budget motel) but reasonably clean. It's a place to sleep, not much more.
The room was clean, the receptionist was kind, and the parking was easy. There is no elevator inside, so it may be a little inconvenient if you have luggage. There are gas stations, small supermarkets, and fast food restaurants next door.
You’ll want to read this, its GREAT!!! My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”. Totally reasonable , I can understand how that could be frustrating. Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”. That wasn’t even the bad part. That I could put up with. The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later. When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me. What my partner yelled at me was “ Don’t let the door close, the card isn’t working”. When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight. I immediately called the desk clerk/manager. I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response: “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.” But of course that was not his response. After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour. So, we waited. After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight. I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional. I’m looking forward to your response.
101 reviews
3.6/5
Price from
Rs 14,994
per night
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A normal hotel with normal facilities near to halal food restrnt which is hard to find in sydney.. the only thing gd about this hotel is..it is just next to the wiley park train station just 5 min walk..
Fantastic hotel and close to everything in each direction you take. Train station on 2 minute walk with plenty of surrounding shops for huge of amount of food outlets,drinks,haircuts,ect ect the list goes on..major shopping centre less then 5 min walk(kmart,coles,big-W,woolworths ect) Easy check-in friendly hotel staff Room was fantastic for just under a week stay for a function over at the sports club Comfortable bed with decent pillow,very clean room and bathroom were it looks like its brandnew or renovated or cleaned well after each patron,kettle,tv aircon in rooms usb outlet in the wall.Did bring earplugs for my stay as it is next to the road where you might get sound of traffic or the pedisatrian walk beeps allnight which i was warned about earlier anyhows. Easy check out with a drop box on the wall on the way out for early morning departures.
We’ve tried every hotel in south western Sydney and we keep coming back here (over 20 times). Rooms are fine and quiet. The staff are very pleasant. Sasha and Kevin do a great job with their team. Plenty of free parking downstairs. Situated as part of Bankstown Sports Club so there are plenty of good quality restaurants downstairs. Wifi and chrome cast is patchy but aircon is good and everything is clean. Recognition for Accor members is good. Welcome drink is water. Sometimes we get chocolates and we always get upgraded (thanks guys). See you next week.
Staff were fantastic and very welcoming, easy check in service at the bar. Rooms where good and clean, well suited for a family of 4 like us. Our room had two single beds and a double bed. Plenty of parking out the side of hotel as well. Great pub as well.
Positives - Easily accessible bus stop right out front - ID and card details to check in so no annoying bond held - EXCEPTIONAL customer service!! The lady at check in was so warm and welcoming and made me feel like a valued guest which is so refreshing as having stayed in many budget price point accommodations over the years great customer service is definitely not the norm so I thank them greatly for that. - Excellent price point paid $85 for the night - Great standard of cleaning - Quiet - Microwave available in common area Negatives - The plastic stool was very short and uncomfortable. - No tea bags or anything in the room, says all removed due to COVID prevention but doesn’t really make sense considering everything e.g. soap bars, bed sheets, are all going to be handled and put in the room so how individually packaged coffee/tea is higher risk I don’t understand.
The hotel room is clean and tidy, the shower room and toilet are huge, and there are free wine coupons. You can go to the small bar downstairs to get a free beer. The food in the bistro is delicious and not expensive, but it doesn't open until 11 o'clock in the morning. You can smoke on the balcony and beer garden at the entrance of the first floor, which is considerate. There is also a game console room where you can play, one-stop service. On the day I left, I wanted to walk around Sydney more. The front desk also provided free storage boxes. I didn't even give them a chance to pay if I wanted to. The attitude was very good. Now I'm waiting for the bistro to open to eat fried noodles, and when I come back to pick up my bag in the evening, I'll have dinner and then go to the airport. Although it is almost 20 kilometers away from the city, there is a subway station right outside the door, making it convenient to go anywhere. I got an Opal bus card as soon as I got out of the airport, so I can go wherever I want. I originally wanted to extend the stay for one more night, but there was no room available. Those who had a room had already exceeded the budget. All in all, the price/performance ratio is very high. I will stay here again next time I come to Sydney.
The service was great, the pillows and bed were the comfiest, the meal down at the dining room was a 4/5 only because Im use to a certain parmy not one with eggplant on it and it wasnt a tomatoey sauce it was different, the room needed a mini fridge though as we couldn't keep anything cold. Other then those couple of things it was a great stay.
51 reviews
3.6/5
Price from
Rs 19,212
per night
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