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This hotel is everything you expect from a well established family run Austrian lake side retreat. The protocol of its day to day running is well established and sound, removing the irritations that often come with a newer or badly managed establishment. The staff are well trained and informative. The food offerings are plentiful but not lavish or luxurious. I’ve been to other Austrian hotels where for example, the cold meats and breads at the buffet are of better quality and more abundant. More varieties of fruits and vegetables offered at the juice bar etc. This didn’t detract from the enjoyment for me personally but I mentally noted it and another guest who had been coming to the hotel for many years did say that the quality and quantity of F and B ‘wasn’t what it used to be’. Despite this I still enjoyed it and I am sure the hotel are doing its very best to make it work in a market that is probably more challenging of late in the face of rising costs and local staff shortages. Sometimes I felt like there was a rather meagre and ungenerous edge to some of the services eg charging 1.5 euros for a carafe of tap water at the table (when you didn’t order alcohol/wine), and the buffet choices mentioned above, hence my 4 rather than 5 star rating, however I would definitely return to this hotel and recommend it to others. I appreciated the positive environmental efforts the hotel are going to; a rather officious towel policy (well managed and not onerous) and the avoidance of plastic use. Excellent job. The rooms are super comfy and function well (if you want marble and brand new bathrooms and fixtures, don’t stay in this kind of hotel). The housekeeping is top notch. The spa services and facilities on offer are great. The massage I had was lovely. The staff are super lovely. The price is fair. I really enjoyed my time here. PS we upgraded our room mid stay. The reception assured us it would be an easy and seamless move, all done for us however it wasn’t at all. The porter who came refused to do it for us even though we had been told to the contrary. After throwing our things into a case at top speed we felt rather misled and when I raised it subsequently no one came to explain or apologise. Not a big thing but definitely an easy fix for the hotel - I guess things sometimes get missed or mis communicated.

My experience at the Jacob hotel was nothing short of perfect. The staff was friendly, and professional, the owner who was very welcoming and helpful in showing the best bike routes. The room is modern and with more than enough space (very cute the bike helmet holder on the wall). Breakfast served from 7 am includes a rich buffet with different types of milk and local produce. Dined at the hotel restaurant twice, including one in the lovely hotel garden, and were very satisfied with the menu and drinks. Bike service is on another level, with a mechanic available to support your setup needs. The rate includes free access to a 25m heated pool with a weekly lesson. Complimentary electric car charging. The beach on the lake is convenient and the scenery is unique. We will be back, definitely

The setting is out of a movie. Exactly what you would expect a hide a way in Austria to look like. The hotel is an old castle I believe, that has been newly renovated. Cosmetically it is pristine. When you walk into your room the crisp white duvet makes you want to get in bed and never leave. The literature said that there are six restaurants. When we were there, we knew of 1.5 restaurants. There is the main restaurant that has a direct view of the lake. Very beautiful. The food is five star for sure and what we ate was delicious but it seemed that the menu did not vary. We were there three nights. We were told that the second restaurant was closed but that we could eat from that menu if we wanted to sit at the bar or the bar room (that has soft seating). We did that one night and the food was excellent. In sum, there appears to be only one main restaurant at this time. The spa is gorgeous. Sleek and modern and very Scandinavian looking. It all looks brand new. The pool goes from indoor to outdoor and is gorgeous with water that dares not lap over the sides. There are saunas all brand new and immaculate. Because it’s so new it is definitely going through growing pains as to be expected. The staff is polite but tentative. In sum, a great venue for some rest and relaxation with as much culture/activity as you would like.

Small Speaker Radio Station: It’s no longer Sheraton! The Luxury Collection next to it is also under renovation and is expected to be delisted when it opens! The hotel has been renovated and is much newer than before! The breakfast is average, but breakfasts abroad are similar!

Villa alma is the best accommodation for a trip to St. Gilgen. This accommodation is very clean, stylish and well-managed .There is an outdoor space where you can enjoy the beautiful scenery of the Wolfgang River, where you can enjoy a dry sauna. The dock to get to SchafbergBahn is within walking distance and very convenient for sightseeing. The delicious breakfast was also provided, so I had a happy time. This is a place I want to visit again. I really recommend it. Thank you to the staff who were very kind and warm.

First of all, it should be mentioned that this hotel is a real eye-catcher. The location is optimal, isolated! The reception is extremely helpful with any requests (solstice bonfire, boat trip). Thank you very much for that. The rooms are very spacious, attention is paid to the little things, like the mini bishop's hat in the toothbrush glass!! Hospitality is a TOP priority here! The staff in the garden and in the restaurant, especially the men, are all great!! A consistent team that knows each other, you notice and feel that. One gentleman who was very calm and always found the right words in a highly professional, calm manner was a real positive, someone has to try and imitate that!!! The cuisine is magnificent, tradition and modernity combined, it doesn't get boring after a few days! Great enjoyment that other decorated restaurants don't offer at this level. Definitely! Big compliments to the whole kitchen!!!!!! We met the head chef personally and expressed our thanks, thank you very much for the kind words, it was a lovely chat, it was important to us to also compliment them on what goes on behind the scenes. From around 11pm you can experience a lot of peace and absolute silence (if that still exists anywhere in the world) directly by the lake or while walking along the barefoot path. We felt very comfortable and would love to come back to this wonderful place. Many thanks and best wishes to all the people who make this place what it is!!!

This is the only negative review I am posting from our recent trip thru Austria Italy and Greece, of 8 hotels and inns. We had a 3 night stay at the Obermayer Inn, a 35 minute drive to Salzburg. The first night dinner was terrible, over salted, a mess of a presentation, meat was tough, just an overall extremely disappointing meal. The rooms were small, not a lot of space to move around, tripping over our luggage, no bar fridge, bathrooms small. Beds and bedding was very nice. Breakfasts were good, staff worked diligently to stock the buffet presentation, line up at the coffee machine, had to wait, bit of a nuisance. Third and last night we decided to give the hotel restaurant another try, unfortunately it was closed for a private event, only drinks. This was another disappointment, why couldn’t they have told us, why couldn’t they have posted notices that it would be closed? We wound up back in Salzburg, driving around looking for a suitable place to eat that wasn’t pizza or fast food. Returning to the Obermayer after a fine meal at another hotel we discovered the parking lot full and overflowing, we had to park on the shoulder of the highway 100 metres away. This private event ended after 10:00 pm and we were able to move the car into a legal parking spot on hotel property. Private event, drinks only, designated drivers, maybe, but I viewed several men leaving on their own. I believe this to be a favourite gathering place for locals, there is even a table in the dining area set aside for locals only, friendly, they smile and say hello. My brother in law who has stayed there twice before and had very nice things to say about the Obermayer, how quaint it is, Bavarian inn, now swears he will not stay there ever again. The good; the bed and bedding was very nice, the breakfast staff worked diligently, and parking was free, if you could find a parking spot.

Wir haben Anfang August als Familie eine wundervolle Zeit in den Wolf und Schaf Apartments verbracht. Mit uns reisten unsere beiden Söhne, 12 und 14 Jahre alt, und wir alle waren begeistert von dieser Unterkunft. Bereits bei unserer Ankunft wurden wir herzlich empfangen, und das positive Gefühl setzte sich während unseres gesamten Aufenthalts fort. Das Apartment selbst war makellos sauber, modern eingerichtet und äußerst komfortabel. Es hat uns an nichts gefehlt – die Küche war bestens ausgestattet, die Betten gemütlich und der Wohnbereich großzügig. Besonders gut hat uns der Ausblick von unserem Balkon gefallen, der eine malerische Aussicht auf die umliegende Natur bot. Die Lage der Apartments ist ebenfalls ein großes Plus. Wir waren von der Schönheit der Umgebung überwältigt – perfekt für lange Spaziergänge, Radtouren oder einfach nur zum Entspannen. Unsere Jungs hatten jede Menge Spaß dabei, die Umgebung zu erkunden, und es gab viele Möglichkeiten, aktiv zu sein. Wir haben die Ruhe und Abgeschiedenheit sehr genossen, gleichzeitig waren alle wichtigen Sehenswürdigkeiten und Aktivitäten gut erreichbar. Besonders hervorheben möchten wir auch die Gastfreundschaft und den Service, die unseren Aufenthalt wirklich besonders gemacht haben. Wir fühlten uns rundum wohl und konnten uns hervorragend erholen. Wir sind uns sicher, dass wir nicht zum letzten Mal in den Wolf und Schaf Apartments waren. Eine klare Empfehlung für Familien und alle, die eine perfekte Mischung aus Komfort, Natur und Gastfreundschaft suchen! Familie Jehle